Close.io

OCTOBER 22, 2019

discount, premium support, access to features usually only available on higher tiers). A lot of SaaS companies don't realize how much value they can offer beyond just providing a toolset for their customers. I often like to say that the most important word in SaaS (Software as a Service) is the word service.

Churn 77

Churn Hiring Discount How To 77

Nutshell

DECEMBER 5, 2019

For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling.

Conference 124

Conference Top of Funnel Networking Hotels 124

Close.io

OCTOBER 30, 2019

But if you have bad-fit customers , the feedback will lead you astray. High customer service costs. Your Customer Support and Success team might be able to come up with workarounds to make your product work kind of good enough to get the job done—but it'll never be the great experience your customers should expect.

Ideal Customer Profile 57

Ideal Customer Profile Customer Social Media Scale 57

LeadFuze

JANUARY 1, 2022

Next, I’ll share my tactical approach on how startups and mature software companies can build a go-to-market strategy for their business. 6 Marketing Strategies to Decrease Your Cost of Customer Acquisition. A company was not satisfied with the success of their inside sales team, so they tested a 2-stage model.

Strategy 52

Strategy Lead Rank Outsourcing Services Marketing 52

Sales Hacker

NOVEMBER 25, 2019

Dan is the chief revenue officer and chief strategy officer at Dialpad, which is helping people manage their telephony across big customer support teams and big customer service teams, sales teams, etc. Dan was also an early employee at Google, where he led the inside sales organization at AdWords.

Hiring 72

Hiring Google Call-back Scale 72

Hubspot Sales

DECEMBER 12, 2017

SaaS stands for software as a service. It is a type of software hosted, secured, and managed by a single provider. It can be accessed online, easily customized, and is serviced and supported by the provider’s own product engineers and customer success team. This guide will teach you the basics of SaaS sales.

Lead Rank 117

Lead Rank Sales Qualified Lead Lead Scoring Salary 117

Sales Hacker

OCTOBER 7, 2021

A people person with extensive C-Level experience in enterprise software, business development and operations. In 2005 I co-founded Altify, a Dublin-based global SaaS business focusing on sales and sales best practices. I exited to pursue other interests after Upland Software acquired the company in 2019. Alicia Berruti.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130