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Weekly Roundup – Mar 20, 2019

CloserIQ

6 Tips for Improving Your Sales Team’s Customer Service Skills. One thing that nearly every sales team needs to prioritize is constantly improving their customer service skills. Of course, every team understands that its customer service is the voice and face for its clients. Get your discounted tickets now!

Hiring 56
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8 Things You Have in Common with Aaron Rodgers and Tom Brady.

The Sales Hunter

The biggest difference between Aaron Rodgers, Tom Brady, and a salesperson is probably the salary. customer service. discounting. You as a salesperson have far more in common with the great NFL quarterbacks than you maybe had first thought. As much as we all have in common with them, there are a lot of differences.

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You Are Not Alone!

Smooth Sale

He has over 10 years’ experience in Customer Service, B2B Sales and Recruiting. I got a customer service job in sea of cubicles. The average sales salary is $57,140 per year ($27.47/hr). Abodo Riani, Serial Entrepreneur, Offers Discounted Services Empowering Entrepreneurs. The post You Are Not Alone!

Groups 92
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What should the relationship between your sales and support teams look like?

Nutshell

According to a 2018 report from NewVoiceMedia , 67% of customers are willing to switch to a competitor because of poor customer service. What’s more, the same report found that businesses lose up to $75 billion a year due to poor customer service. This makes sustained growth nearly impossible for your business.

Churn 71
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How Top Sales Teams in the Travel Industry Win Again and Again Thanks to Better Training Methods for Employees

Lessonly

For each employee lost, the cost to the company could be 50%–250% of his/her annual salary. Enablement professionals have also used Lessonly to deliver a Practice campaign on discounting and estimate their savings at $8K just after one session. Source: (SHRM) . Think Lessonly could help your team, too?

Travel 26
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What is CRM? Why do businesses need a CRM system?

Apptivo

You can list those products, make suitable offers and schedule an automated email so that the offers reach those particular groups of customers at the right time, such as the first week of the month where they get their salary. CRM & Customer service relationship management.

CRM 52
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The true cost of ignoring clients

Sales Training Advice

Second, the more your company spends on marketing to acquire new clients, the less they can offer you in the form of salary, benefits, commissions, and bonuses. Rest assured your competitors are trying to snatch business from you by offering discounts and more value. Never discount the value of friendship.