Remove Customer Service Remove Penetration Remove Prospecting Remove Training
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Top 5 Sales Rep Behaviors to Change in 2013 – with HR’s Help

SBI Growth

Sales can then do what they should be doing, which is selling, not prospecting. Let Customer Service/Customer Experience into your world of contacts and accounts to improve on all aspects of dealing with the customer: product needs, buyer wants, customer behaviors. How can HR help Sales with this?

Education 303
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6 Steps to Picking the Perfect Sales Model 

Highspot

Outbound sales: This model relies on salespeople to generate leaders, typically through prospecting techniques like cold calling or social selling. Here, it would be best to choose a self-service model and double down on customer service and marketing. Uplevel Your Sales Stack. What does that look like in practice?

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10 Best Practices for Enterprise Sales Team Management

Xactly

Effective management begins with the realization that you need both sales team management tools as well as reps that are well-trained and prepared for the sales floor. The Internet has become an important tool to build customer and prospect relationships for your business with the customer.

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“Fixing The Compensation Problem….”

Partners in Excellence

Even the training, tools, systems, processes, programs we provide are important levers to fixing sales performance. How do we want to balance performance across the sales function–for example new customer acquisition versus customer retention/growth/account penetration, new market expansion, product line mix, and so forth.

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Growing Revenue: A 3 Step Framework for Acquiring New Business

SBI

Penetrating deeper and broader into existing client accounts, i.e. selling across different departments within a current client’s organization. Reps who are great at relationship management, customer service, problem solving, and client retention are not necessarily successful hunters. Then you’ll need to close new business.

Revenue 101
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Rethinking Account Based Selling

Partners in Excellence

They had invested a lot in training, content, and other programs to support the account based selling focus. It may be with existing customers, helping them grow and expanding our relationship, it may be finding new “logos,” to expand our coverage in the territory. These all represent new customers within the account.

Account 90
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Go To Market Strategy Guide: Use Our Proven Template Framework

LeadFuze

Need Help Automating Your Sales Prospecting Process? To find the best channels for your business, ask yourself these questions:What is my target customer? Where are your target prospects located? As a customer moves from one area of need to another, they tend to have more questions. This is the perfect go to market plan!