Partners in Excellence
JANUARY 16, 2020
We have seen it in mobile devices, PCs, financial services, every segment of software, design tools, analytics, consumer products, food/food service, social platforms, and on and on and on. We revel in their success, we copy and emulate what they do. Let’s face it, Hot Products Sell!!
Partners in Excellence
APRIL 18, 2014
Being an entrepreneur gives one a great source of freedom, great accountability (which great entrepreneurs revel in), and responsibility. They may be pre-sales specialists, support people, marketing people (with programs), customer service and others. Success or failure is really in the hands of the entrepreneur.
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Partners in Excellence
MARCH 7, 2017
What we do, how we engage, how we create value for customers today is different than it was 10, 20, 30 years ago. I have to admit that I tire easily of the guru’s, experts, peddlers of marketing/sales automation tools, and consultants continually pointing out the obvious. And in 5 years, it will change again.
Partners in Excellence
JANUARY 12, 2022
Over 20 years ago, I was curious about the customer service mechanisms of a company. They were the benchmark of outstanding customer service. We conducted a test, my team was using this company’s tools. Every time I called in on an issue, I would have my VP of Technical Services call in with the same issue.
Sales Hacker
MARCH 13, 2020
Be aware, with more people working from home, your internet service may struggle to keep up. If your internet goes down, what is the number to your ISP customer service? Zoom has a whiteboarding feature and annotation tools! It’s a good idea to create a back-up plan. That helps verbal communication. Matt Vargeson.
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