Sales Hacker

FEBRUARY 17, 2022

When a global social media platform wanted to measure how successful its holiday ad pricing promotion was, it needed to know whether customer service associates were promoting the relevant products to customers and if their doing so led to a boost in sales. Sales force automation (SFA). Sales social engagement (SSE).

Top of Funnel 89

Top of Funnel Lead Rank Lead Scoring Forecasting 89

Apptivo

MARCH 9, 2023

Automation tools are available for sending emails to people across time zones and territories at various times of the day. Automation tools assign leads and opportunities generated by territory, availability, round-robin and even other affinities about the prospect like language preference, medium of engagement etc.

Sales Automation 64

Sales Automation Lead Rank Lead Scoring Campaigns 64

Sales Hacker

OCTOBER 16, 2019

When we succeeded, it was because of the process and close communication we built between sales and customer service. It takes both of these teams, working together, to design and consistently execute a handoff that sets customers up for long-term success. You have to be sure the customer will renew.

Ideal Customer Profile 50

Ideal Customer Profile ROI Proposal Lead Rank 50

Sales Hacker

APRIL 27, 2020

Especially when the job covers so much territory. Feel-good projects don’t have a strong ROI but seem like the right thing to do. Look for people with a background in sales, marketing, customer service, training, analytics, and operations. Don’t forget you’re in the “people business”.

Sales Enablement 88

Sales Enablement Hiring Government Scale 88

Accent Technologies

NOVEMBER 10, 2018

Benefits/ROI myths. Manage customer service cases from anywhere. Smart organizations know that the robust customer information gathered by a CRM is also useful for customer service members, marketing teams, support teams, and virtually any customer-facing department. CRM Benefits/ROI Myths.

CRM 55

CRM ROI Commission Vendor 55

Nutshell

APRIL 29, 2019

Many promises made by sales reps depend on factors they can’t control, like the delivery of a product or the specific ROI that a customer can see from a marketing campaign. And as a sales rep, you already know that long-term customers are the bread and butter of your company’s profitability. But what else?

Customer 101

Customer Top of Funnel Advertising Advertising 101

SugarCRM

JULY 6, 2021

A customer-centric mindset appears to be one of the biggest differentiators between direct competitors in markets across the world. Businesses today rely on customer experience to attract, convert, and retain new customers and potentially boost ROI. What is Customer Experience?

Customer 29

Customer Follow-up Strategy Customer Service 29