Six Clues Your QBRs are Box-Checking Exercises … and How to Fix Them
Emissary
SEPTEMBER 27, 2021
Create opportunities for your clients to participate in focus groups or advisory groups with other clients. This includes testing the waters in QBRs to understand which additional groups would have use for your solution (cross-sell), as well as what additional services may help meet the need ( upsell ).
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