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15 CRM Statistics You Need to Know

Pipeline

year-on-year (YoY) growth of CRM adoption According to Gartner, at the end of 2017, the revenue of CRM overtook the place of database management systems (DMBSs), making CRM the largest software market in the world. Then, in 2018, with 16% growth, CRM easily became one of the fastest-growing software and leads the market until today (2023).

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CROs: Double Down on Seller Experience to Do More with Less

The Spiff Blog

When sales reps are happy, engaged, and supported they’re able to provide prospects and customers with a better experience. And, of course, providing training can help to keep team members motivated and engaged, which can lead to improved retention rates– which is particularly important in the face of a recession. About Spiff.

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Growing Revenue: A 3 Step Framework for Acquiring New Business

SBI

Reps who are great at relationship management, customer service, problem solving, and client retention are not necessarily successful hunters. boldly proclaims that the book is “the essential handbook for prospecting and new business development” and it doesn’t disappoint. Reps must proactively hunt for new business. Simplified.”

Revenue 101
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Onboarding sales reps: 6 tips for increasing new hire productivity and engagement

Nutshell

Onboarding sales reps can include typical best practices like having them review your employee handbook and attend orientation meetings, but it should also incorporate training and engagement elements to better acclimate new sellers to their surroundings and responsibilities. 6 Tips to Onboard New Sales Reps More Effectively.

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6 Steps In Building A Personalized Sales Metrics Strategy

LeadFuze

Need Help Automating Your Sales Prospecting Process? The Average Contract Value is a key metric for software-as-a service businesses. Retention rates are so much cheaper than acquiring new ones, and churn indicates how youre doing in that area. Did the prospect schedule a next step? This is worrying. Leads converted.

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4 Best Dropbox Enterprise Alternatives (An In-Depth Comparison)

Bigtincan

For example, if employees search for ‘Culture Handbook V2.0’, it will automatically suggest an updated version ‘Culture Handbook V3.0’ Bigtincan’s microsite is similar to Digital Sales Rooms (DSRs) where sales teams can store their sales assets that a potential prospect needs and share these assets with one simple link.

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

The result for global enterprises like IBM, American Express, PayPal, and Quest Diagnostics is better win rates, larger deals, and higher customer retention. Prospect Intelligence. Prospect Engagement. Personalized sales prospecting videos increases engagement. Prospect Engagement. Prospect Engagement.