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Insight, Co-Creation, De-commoditization

Partners in Excellence

When we wash away all the hyperbole, so many of our products, services and solutions have become commoditized. When I first started selling, I sold mainframe computers, today, they’re virtually commoditized. Take complex enterprise software systems, whether ERP, CRM, whatever; for all intents they’re commoditized.

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Misunderstanding Insights

Partners in Excellence

My inbox and InMail is filled with sales people trying to provide me insight: Microsoft and Google have gotten huge results using our products! … and on and on… These sales people believe that if they provide data about their products, companies, and how great/popular they are, these are meaningful insights.

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Are You Commoditizing Your Customers?

Partners in Excellence

Everyone understands the challenges of selling commoditized products. To win with commoditized products, we have to find some way to differentiate ourselves. But as sellers, none of us want to be “commoditized,” it makes things so much more difficult. Commoditization sucks. Or the incessant product pitches.

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Our Products Are Becoming Commoditized!

Partners in Excellence

It seems every product, regardless of how complex, is destined for some level of commoditization. Over time, as products get greater market penetration, as competition increases, as we go through cycles of enhancement of the products, as customers get greater familiarity with them—-products, inevitably become commoditized.

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When All Else Is Equal, The Lowest Price Wins!

Partners in Excellence

” We make things unequal by collaborating with the customer, co-creating value, doing things we couldn’t do individually, but together can have great impact on our organizations. Insight, Co-Creation, De-commoditization. That’s a very interesting idea.” But Are You Relevant?

Scale 92
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Knowing Where Our Customers Live

Partners in Excellence

We’ve got great ideas and insights, we’re anxious to demonstrate our knowledge and prowess to the customer. Even our well intended insight is about our ideas our insight. Empathy and insight can drive clarity. Related Posts: Insight, Co-Creation, De-commoditization Can Insight Become Commoditized?

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We Become Commoditized Only When We Let Ourselves Be Commoditized!

Partners in Excellence

I read an article about the seeming inevitability of commoditization. The trend toward commoditization paints a dire picture for our companies and sales people. Possibly, a certain amount of commoditization will always happen, but I don’t think it’s inevitable. Commoditization happens because we let it happen.