Remove Loyalty Remove Reference Remove Territories Remove Training
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Are You Building Client Loyalty and Revenue?

Smooth Sale

Attract The Right Job Or Clientele: Are You Building Client Loyalty and Revenue? Typically, companies provide comprehensive training for their new representatives on how to acquire the initial sale, but omit building client loyalty and revenue. Now consider another representative having a different territory.

Loyalty 78
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Introducing “The Customer Loyalty Ladder”

Jonathan Farrington

This leads me to conclude that 80% of sales coaching, training, mentoring etc. This is what I refer to as “only me” territory, and is much more safe (if we can ever be totally safe) than residing mid-ladder in “me too” land. General Customer Loyalty Dave Kurlan Joanne Black Top Sales academy'

Loyalty 50
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Time to competency: the new essential metric in sales onboarding

BrainShark

Competency refers to the skills, knowledge, or processes that sales reps need to master to meet the expectations of their job” (source). Using a more holistic or arbitrary metric such as time to competency naturally compensates for variables across organizations such as territory, products, and customer base (enterprise vs. mid-market,etc.).

Hiring 62
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If Your Sales Organization Is Underperforming, Would You Know?

Partners in Excellence

They were growing wildly, exceeding their numbers, but they had a customer loyalty or retention problem. The senior executive was talking to me, do we need to train our sales people? Several years ago, I worked with a CEO who was appropriately concerned about his sales team’s performance. Do they need to improve their skills.

Hiring 92
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Sold – Now What?

Jonathan Farrington

This leads me to conclude that 80% of sales coaching, training, mentoring etc. This is what I refer to as “only me” territory, and is much more safe (if we can ever be totally safe) than residing mid-ladder in “me too” land. is also focused there.

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How to Get Your Sales Team to Actually Use CRM Software

Hubspot Sales

And according to Salesforce , the CRM is among the top three tools and technologies for creating personalized interactions with customers to foster loyalty and better marketing ROI. Store notes about prospects that other reps and internal team members can refer to and update. Make the CRM part of training and onboarding.

Software 125