Partners in Excellence

MARCH 14, 2024

As I work to advise them, I stumbled on something I wrote in early 2001, another period of economic challenges. Since 2001 we’ve been through slowdowns a couple of times. ” Surviving Tough Times, Things We Have Learned (early 2001 version) The past year has created new professional and personal challenges.

Face-to-face 116

Face-to-face Lead Rank Lead Scoring Churn 116

Selling Essentials RapidLearning Center

SEPTEMBER 13, 2023

Consider this scenario: Iris is new on Salim’s customer service team. Salim calms the customer and even gets a new order. She might say, “I want to have the highest customer service scores on the team,” which puts her struggle with irate customers in the context of a meaningful learning journey.

Coaching 52

Coaching Lead Rank Lead Scoring Video 52

The ROI Guy

DECEMBER 23, 2010

Although the desire may be there to pursue improved internal and external customer service improvements via enterprise innovation, most state budgets will remain challenged well into the recovery, yielding a pragmatic, economic-focused CIO.

ROI 40

ROI Social Media Face-to-face Survey 40

Hubspot Sales

JULY 15, 2020

Not only is it more cost-effective for B2B businesses to focus more on their existing customers, it also provides opportunity for acquiring new high-value customers through referral marketing. With these data points in mind, making your current customers feel valued can be an effective way to impact your bottom line.

Pipeline 130

Pipeline B2B Ideal Customer Profile Sales Qualified Lead 130

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Data accessibility aside, teams continuously struggle with manual processes for document generation. Companies are increasingly implementing technology to bring efficiency to their workforce. Learn why automating your documents is key to sales success.

Top of Funnel

Score More Sales

SEPTEMBER 22, 2011

You were doing customer service all week. Saket, Thanks for your comment – like you, many people are working on getting their data up to par before launching a sales campaign of some type. © Score More Sales 2001 - 2012. Post your comments – it can help other sellers. You were putting out fires.

Lead Rank 177

Lead Rank Lead Scoring Top of Funnel Call-back 177

Score More Sales

FEBRUARY 8, 2012

Even if business is not closing this week, what are sales reps doing – how many outbound calls, how much response to inbound leads, how much customer service is happening – all metrics that should be understood. Good data will do that for you. Good data will do that for you as well. © Score More Sales 2001 - 2012.

Lead Rank 148

Lead Rank Lead Scoring Follow-up CRM 148