2013 Customer Service Inside Sales Opportunity 
Score More Sales
DECEMBER 2, 2013
If you are in an open environment, jot down (or record with their permission) what the most successful peers you work with say on the phones that opens up dialogue and even creates sales opportunities. The most successful people in your company and industry are doing and saying things that are creating sales opportunities.
SBI Growth
OCTOBER 25, 2012
For this customer, each low value add activity was changed: Internal Email - Investigated that the majority of emails were going to customer service from sales reps. Communicated to all customers calling customer service would speed up service. inside sales or strategic sales).
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SBI Growth
SEPTEMBER 7, 2012
This article is aimed squarely at the CEO or SVP of Sales who has tried (or considered) Inside Sales in the past. 18 days ago, I wrote another article on Inside Sales. Because if you don’t have an Inside Sales force, you are losing revenue every day. chatting in real time with your field sales force.
Score More Sales
JULY 23, 2013
When I was at the Smarter Commerce Global Summit in Nashville this year, I wrote about the news that Watson would be starting to use AI expertise to help in customer service applications. Think of the dollar cost and lost opportunities using a conventional, slow approach to ramp-up. Increase Opportunities. Remember R2-D2?
Increase Sales
AUGUST 20, 2013
Years ago when I was an inside sales manager, I had this “thing” about answering the phone by the second ring. My common sense told me if the phone was not answered quickly the potential customer or worse yet existing customer would go elsewhere to inquire and place his or her order.
Fill the Funnel
SEPTEMBER 16, 2013
OFunnel highlights new relationship opportunities that you have never been able to track this easily before by leveraging the reach of your LinkedIn connections. OFunnel highlights the new connections of YOUR connections, giving you an excellent opportunity to request an intro and referral. There is a Sales Manager.
Delicious Sales
MAY 2, 2012
Sales Management (2614). Customer Service (995). Inside Sales (849). Outside Sales (81). Customer (6670). Opportunity (3675). 2013 (4691). THE SALES HUNTER AUGUST 12, 2013 Is Your Sales Process Slow or Fast? Is your sales process slow or fast? Tools (2872).
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