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2017 in Review – Birthdays, Gong Ringing, and the Future of Sales Training

The Brooks Group

2017 was a big year for The Brooks Group. In 1977, our founder Bill Brooks started The Brooks Group with a mission to help salespeople improve their own lives and the lives of their customers. We received two Bronze Awards in the 11th Annual Stevie Awards for Sales & Customer Service. We walk the talk every day.

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Culture: The Sales Organization’s Secret Weapon

Janek Performance Group

For modern businesses, culture is not merely a ping-pong table in the breakroom or a pet friendly work policy. The team won three NBA championships in a span of four years (2015, 2017, 2018) and set several NBA records, including the most wins in a regular season (73 wins in 2015-2016). But the rewards are worth the effort.

Hiring 62
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10 Sales training techniques every manager should know

PandaDoc

Consider integrating your sales team with other departments to help train in areas like customer service, and get more insights into product development. For most companies, customer satisfaction reigns, whether you’re in sales or customer service.

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5 Ways AI Can Take Your Emails to the Next Level 

Appbuddy

For marketing teams, AI can analyze content downloads, customer service tickets, and browsing patterns to keeps tabs on what your customers have done, what they’ve said they like (and don’t like), and even the time of day they prefer to receive emails or look at promotions. . In the U.S.,

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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The Ultimate Guide to Creating Training Videos

Lessonly

Josh Bersin wrote about learning channels back in 2017 and described a future of learning that looks a lot like Netflix where learning management systems recommend content based on the individual needs of the learner. Improve customer service skills. Communicate new corporate policies. , “What do people relate to?”,

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50 Sales Champions: Winners of the Sales Hacker Top 50 Awards 2019!

Sales Hacker

He took the team to a whole new level with his hiring and training policies.”. Preeti was also on the Top 50 list in 2017! He also spearheaded the excellent customer service provided across the board.”. Jackie is beloved by her customers and colleagues. Josiah leads by example. Well done, Preeti!

Hiring 108