Remove B2C Remove Customer Service Remove Marketing Remove SugarCRM
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Zoominfo Competitor – Lead411 vs. Zoominfo

Lead411

Zoominfo Competitor Lead411 has over 2 decades of experience providing the highest level of quality in terms of accurate company data, employee data and growth intent for thousands of customers. Here are some of the biggest concerns customers have when comparing Zoominfo to Lead411. Addressable Market. Customer Service/Support.

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How to Prep Your Business For Self-Service Buying

SugarCRM

But, it’s equally important to provide ways to self-service buying, especially in the initial phases of the buying process. B2B customers are not different from B2C consumers in the early stages of their buying journey. Customer preferences. B2B customer journeys can have as many as 10 marketing and sales touchpoints.

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How Aligning Strategy and Customer Needs Helped Backcountry Experience Record Sales Growth

SugarCRM

As a large, global distributor of B2C goods focused on making the lives of outdoor enthusiasts easier, it’s no surprise that the company has experienced exponential growth on several fronts—especially within its sales organization. “We have a customer-centric view of our jobs instead of a task-oriented view.”

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Seamless.ai Competitor – Lead411 vs. Seamless.ai

Lead411

competitor Lead411 has over 2 decades of experience providing the highest level of quality in terms of accurate company data, employee data and growth intent for thousands of customers. Here are some of the biggest concerns customers have when comparing Seamless to Lead411. Addressable Market. Customer Service/Support.

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The Value of Analytics Integrated With CRM: 5 Reasons You Need It

SugarCRM

And the LEGOs are actually pieces of information about customers, their buying journey, their past interactions with you and anything else that might be relevant to product development, marketing, sales or customer service. Market and sell based on similar audiences. 5 Benefits of CRM Analytics.

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Adjusting CRM Strategies in the New Normal

SugarCRM

Drawing from my own customer and support center interactions at SugarCRM, I have gained a greater sense that customers are choosing to engage on a more empathic basis. Engaging with a customer service/support agent working remotely is not unexpected. Embrace and Manage Data.

CRM 29
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Mapping the Buyer’s Journey, Customer Experience Style

SugarCRM

B2B companies often have more offerings and services than B2C companies. The offerings are also highly tailored to individual customer needs and often consist of different products and services bundled together. Measure and develop: Measure the impact of the journey and continually hone and improve the process.