3 Principles of Effective Crisis Communications for Agile Marketers
Sales and Marketing Management
NOVEMBER 6, 2020
For example, as fears of a toilet paper shortage led to a scramble to stock up in the early days of the pandemic, Cottonelle issued a direct response to consumers to help ease concerns about toilet paper supply and discourage panic-buying. It’s not possible unless marketers have the resources and authority to move quickly.
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