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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

retail, restaurants, medical devices, chemicals), I consistently find that what creates loyalty is the absence of perceived risk. Let me illustrate this with some analysis we did a few years ago for an internet retailer: I surveyed approximately 1,000 respondents who had placed an order with our client in January 2014.

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BSO, FOMO and SQUIRREL!! – How to stop an addictive brain…

Bernadette McClelland

Over 2,000 managers and over 3,000 full time workers, across a variety of industries and company sizes, were surveyed by Harris Poll as just one example, as to where their distractions came from and what percentage of time was impacted. How does it impact us in our sales leadership? 23% from email. 39% said being on the Internet and.

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Sales middle managers – what motivates them the most?

Sales Training Connection

Sales Middle Managers. The results are part of Insigniam’s 2014 Middle Management Survey, which is based on responses from 200 managers in Global 1000 companies from several industries, including healthcare, pharmaceuticals, chemicals, energy, manufacturing, and biotech. ©2014 Sales Momentum, LLC.

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Let’s Talk Sales! Inspirational Quote from Jack Welch – Episode 142

criteria for success

Read on to learn more about this week's Let's Talk Sales inspiration! This quote comes from Jack Welch, an American business [ ] The post Let’s Talk Sales! Read on to learn more about this week’s Let’s Talk Sales inspiration! Take our Let’s Talk Sales Podcast Listener Survey!

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3 Bad Sales Habits That Hurt Your Performance

Growbots

A recent Miller Heiman survey found that only 7% of sellers are considered “world class.” Here are some common behaviors and habits of B and C Players that ultimately hurt their sales performance. 3 Bad Sales Habits That Hurt Your Performance. READ 6 Secrets to Successful Sales Prospecting.

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TSE 1141: The Fundamentals of Visnostic Selling

Sales Evangelist

Visnostic selling translates your information from vendor-speak to client-speak, and sellers who understand the fundamentals of visnostic selling will change the way they think about sales. Kimberlee Slavik has been a top performer in sales for more than 20 years, and she recently released a book called Visnostic Selling.

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The Ultimate Guide to Price Optimization

Hubspot Sales

Copying your competitors might mean starting a price war, but making a guess could leave you balking at abysmal sales numbers. Successful price optimization is a matter of finding the sweet spot between valuable and lucrative — a balance that can have a major impact on your sales, customer satisfaction, profits, and achievable growth goals.

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