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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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Building Value during the Price Objection

Mr. Inside Sales

“When I got into this industry I did my own research, just like you’re doing now, and I looked for the company that not only offered the best (product or service) but also delivered the best customer service and follow-up. ON DEMAND SALES TRAINING THAT GETS RESULTS! And these are the things you look for as well, right?”.

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3 Benefits Thoughtful Training Methods Bring to Customer Service Teams

Lessonly

Customer service roles are rarely systematic or simple. Rarely does anyone reach out to customer support if they’re not confused, stuck, or upset. If you’re a customer service agent, you’re on the frontlines of your business, and you see people at their best and their worst. You’re the first line of defense.

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Dialing for Dollars Web Tool

Fill the Funnel

What I would have given to have this web tool available to me while at Dell. ” SalesDialers is a dynamic and feature rich web tool that you access via the Internet from any computer. .” ” SalesDialers is a dynamic and feature rich web tool that you access via the Internet from any computer.

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18 Phone Sales Skills Tips You Can Use Right Now | Sales.

The Sales Hunter

Since you can’t see them, you don’t have the advantage of using body language as a tool to help you negotiate. Show the same level of respect to the gatekeeper or other any other person who answers the phone as you would show to the person you’re looking to talk to. Phone Sales Tips When Contacting Customers.

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20 Executive Assistant Interview Questions

Hubspot Sales

EAs need to be diplomatic with good communication while remaining a firm and decisive gatekeeper for the executive. Interview questions generally fall into three categories: Questions about hard skills ask about your experience using different tools and are fairly straightforward.

Hiring 103
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8 Sales Role Play Exercises to Prepare Your Team for the Win

LeadFuze

Here are the 8 exercises that are most effective for sales training. These can be executed by 1) Role-playing a scenario with the customer as if you were on the phone and had to answer their objections2) Have each person in your team create 3 objections of what they think might happen when trying to sell something.