Remove Customer Service Remove Sales Remove Telecommunications Remove Tools
article thumbnail

How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

Author: Mark Kovac, David Deming and Sushant Khandelwal Virtual selling in business-to-business markets, often associated with inside sales, has carried a bit of a stigma within field-dominated sales organizations. Myth 1: Field sales reps sell primarily in person. Myth 1: Field sales reps sell primarily in person.

Lead Rank 339
article thumbnail

What is a help desk? How is it helpful for the sales field?

Apptivo

How is help desk useful for the sales field? Help desk- the catalyst that eases every sales person’s job! Are you tired of drowning in a sea of customer enquiries and support requests? In a world where customers are the kings and queens, providing exceptional service has become the key to winning their hearts and wallets.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

List Segmentation: The Key to Email Marketing

Zoominfo

Here are some common ways email marketers choose to segment their email lists: Industry or job function: If your company offers a variety of products or services, it’s likely that the people on your email list work in different industries or departments. The goal is to identify important trends and differentiators among your buyers.

Segment 219
article thumbnail

How to Renegotiate When Your Deal Seems Lost

Sales Hacker

Telecommunications provider leverages other bidders for a better deal. A telecommunications provider was changing to a different cell phone company to comply with a regulatory requirement. The company needed to renegotiate a new contract for customer service, and they needed to do it quickly.

article thumbnail

The Marketer’s Guide to Email List Segmentation

Zoominfo

In fact, 55% of B2B professionals say that marketing personalization leads to higher rates of sales conversions and future growth. Think about it, is a customer or prospect more likely to engage with a general offer or with a personalized message tailored to their specific interests?

Segment 130
article thumbnail

Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

It’s a popular technique in the distribution industry, used to provide added value to the customers and boost sales volume. Some common examples of product bundling in distribution might include: Hardware Tools : Hardware distributors might bundle power tools together. That makes it difficult to drive demand.

article thumbnail

What is a contact center? How to create a successful contact center.

Apptivo

The primary focus is to offer superior customer support, provide customer service and assist them in sales. Contact centers include call centers and other customer contact channels such as emails, chatbots and social media. Contact centers and call centers are centers which provide customer service.