Mr. Inside Sales

MARCH 17, 2024

What’s the number one blow off prospects use these days? Not only is it hard to get prospects back on the phone, when you do, you usually lead off with the ineffective opening line of: “Did you have a chance to review that email I sent you?” And then when a prospect blows you off with, “Can you email that to me?”

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Mr. Inside Sales

FEBRUARY 2, 2024

The reason this is such a common objection is because your prospects have figured out it’s the best way to get sales reps to drop their price! Then remain completely quiet and let your prospect tell you what the REAL objection is!] In this case, “Your Price is Too High.” And most do! Top performing reps, however, know better.

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Mr. Inside Sales

AUGUST 21, 2022

He was making one crucial error that was leading to him not getting very far with prospects. I want to share with you what this common prospecting error is and how to immediately fix it. I told the rep the problem was that he wasn’t making any connection in the beginning and wasn’t allowing his prospect to engage with him at all.

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Mr. Inside Sales

JUNE 6, 2020

What’s the biggest mistake sales reps make with prospecting or cold calling? Your prospecting will go a lot better if you do! Cold calling mistake #1: Don’t pitch the gatekeeper. To start with, the gatekeeper doesn’t want to hear your pitch. If you need more specific advice on this, see these gatekeeper scripts here.

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Prospecting Gatekeeper Cold Calling Face-to-face 161

Mr. Inside Sales

APRIL 14, 2024

We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Mr. Inside Sales

OCTOBER 30, 2023

If you want more “treats” than “tricks” when dealing with prospects, then be bold and call back sooner than you are now. I don’t know why sales reps always default to: “I’ll call you again in a month…” Or 60 days or 90 days, etc, but why would you want to miss all the sales this prospect will place in the meantime?

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Mr. Inside Sales

FEBRUARY 12, 2018

He told me that some of them are struggling to get through to decision makers, and he thought it was because they were “pitching the gatekeeper.” Let’s recap the role of the receptionist/gatekeeper: The receptionist’s job is to answer calls and route them to the right person. It works: Gatekeeper: “XYZ company, how can I help you?”.

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Gatekeeper Cold Calling Decision Maker Exact 120

Mr. Inside Sales

APRIL 23, 2022

How many times have you been stopped by the gatekeeper asking you: “Will he/she know what this call is about?”. In all likelihood, you yourself are creating this objection by the way you’re opening your dialogue with the gatekeeper. Here’s what not to do: Gatekeeper: “Johnson company, may I help you?”. Frustrating, isn’t it?

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Gatekeeper Face-to-face Decision Maker Inside Sales 156

Mr. Inside Sales

APRIL 14, 2023

To follow up on the blog post from two weeks ago (about the one quick fix to get your VMs returned ), here is the second quick fix: Stop trying to trick your prospect! So do your prospects. Your prospects can see through you and your message will be deleted quickly. I ALWAYS delete these messages the moment I hear them.

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Mr. Inside Sales

FEBRUARY 19, 2024

Because of this, it fools many sales reps who think that perhaps after a week or two the prospect might actually buy. Like my suggestions from the last two weeks, try this the next time you get this objection, and see if you can have an open, honest discussion with your prospect. But they rarely do. That’s the only way to win a sale.

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Mr. Inside Sales

MARCH 6, 2021

This may sound elemental, but I rarely hear sales reps use it when speaking with gatekeepers. Try it this week and watch yourself get further with gatekeepers than you ever have. When a gatekeep puts you through, say thank you. And watch how much further you get with gatekeepers! The second word is, “thank you.”.

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Gatekeeper Closing Face-to-face Decision Maker 316

Mr. Inside Sales

AUGUST 7, 2020

This week, I listened to a closing call from one of their reps, and here is how the prospect opened the call: Prospect: “Let me just tell you upfront that we’re looking at a lot of different options right now of which yours is just one…”. Here’s what I teach: Prospects have all the answers. Take what a prospect gives you.

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Mr. Inside Sales

MARCH 2, 2024

What this tells the hiring manager is that you’re likely to “talk past the close” when on the phone with a prospect! Mistake Number Two: Talking past the close. Too many sales reps like to talk. The way to correct that is to listen to the question, compose your thoughts, and then give a succinct answer and quit talking. Less is more.

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Mr. Inside Sales

AUGUST 18, 2023

Establishing rapport with a prospect in the very beginning is perhaps the most important first step to earning the right to have a conversation that might eventually lead to a sale. If your prospect asks you how you are (after you ask them), DON’T just say, “fine” or “good” and then launch into your pitch. Try it and see for yourself!

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Mr. Inside Sales

JULY 30, 2021

Wouldn’t it be convenient to have a list of 5 questions you could use to get your prospect talking, to get them to open up about how they’re feeling and what you might need to concentrate on? You could do two: one for prospecting and one for the close. Ever feel stalled during a close? ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Closing Gatekeeper Face-to-face Decision Maker 334

Mr. Inside Sales

JULY 20, 2021

This powerful CD (or MP3 Download) will instantly improve your ability to: • Get past gatekeepers. Qualify prospects better and learn their buying motives. Click Here to read about the program. Click this special link to make a purchase. Connect with decision makers easier. Give better demos and presentations.

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Gatekeeper Decision Maker Face-to-face Licensing 315

Mr. Inside Sales

MARCH 17, 2023

So many sales reps are anxious when they speak with a prospect. Plus, they know that most of the “prospects” they speak with don’t turn into a deal anyway, so, why not learn who is a real prospect right from the get go? It seems they are afraid and think things like: “Will they like my product or service?” “Am

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Decision Maker Face-to-face Gatekeeper Licensing 261

Mr. Inside Sales

AUGUST 4, 2023

We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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MTD Sales Training

MAY 23, 2012

If you are going to be successful in business-to-business sales, you must first learn to recognise a clever and sophisticated gatekeeper screen. The gatekeeper’s job is to block unwanted or unnecessary calls from reaching the decision maker (DM). Then, after speaking to hundreds of prospects, you know exactly what you are going to say.

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Gatekeeper Decision Maker Telemarketing Negotiation 260

Zoominfo

FEBRUARY 17, 2021

Be upfront and transparent with your prospects. Consider these following tips to get more success in your cold calls — before, during, and afterward: Do: Research your prospect (Who are they? Anticipate gatekeepers (the jaded call operators). Back in 2007, it took 3-4 cold call attempts to reach a prospect. Conclusion.

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Cold Calling Guidelines Prospecting Face-to-face 264

Mr. Inside Sales

JULY 24, 2023

Nothing gets you further with a gatekeeper than using those magic words, and being polite and professional always helps you with both prospects and clients. Throughout my inside sales career, as both a sales rep and as a sales coach, I have always stressed the importance of those two words, “Thank you” and “Please.”

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Mr. Inside Sales

JULY 9, 2023

We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Mr. Inside Sales

NOVEMBER 20, 2023

We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Google Face-to-face Gatekeeper Decision Maker 222

Mr. Inside Sales

MAY 14, 2022

What these approaches have in common is they are passive, and they give the gatekeeper control of the call. Otherwise, listen to your own recordings and see where and when you give control of the conversation to the prospect. When greeted by the receptionist, they’ll ask: “Ah, would it be possible to speak with Dave Anderson?”.

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Gatekeeper Face-to-face Decision Maker Licensing 235

Mr. Inside Sales

FEBRUARY 19, 2023

At first, it seemed almost rude to utter it… But let me ask you: out of ten prospects you pitch to, how many end up actually buying? Yep, two out of ten prospects you speak with turn into buyers. It took me years to believe this. And this means that you spend hours each day pitching to people who are never going to buy!

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Mr. Inside Sales

APRIL 30, 2023

Problem: Salespeople talk too much when they finally get a prospect on the phone. They talk over their prospects and generally learn very little about what it takes to close a sale. Then hit MUTE again and listen as your prospect reveals more. They pitch features and benefits instead of asking questions and qualifying.

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Mr. Inside Sales

JUNE 25, 2022

Please tell prospect’s first name , that John Davis is holding, please.”. #2: Instead, you should ask the prospect when a good time to follow up is. By asking the prospect when you should follow up, you’ll be able to gauge their urgency and assess their buying rhythms. Instead, respond with: “Absolutely!

Gatekeeper 156

Gatekeeper Face-to-face Decision Maker Licensing 156

Mr. Inside Sales

OCTOBER 14, 2023

We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Mr. Inside Sales

MAY 11, 2023

Here’s how: When you lose a sale or suffer a difficult call (could be a prospecting call), you hang up and find your attitude is a bit negative, simply say to yourself: “Okay. Here’s the solution: Rather than try to go from negative to positive (very hard to do), it’s better to go from negative to neutral first and then on to positive.

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Mr. Inside Sales

APRIL 23, 2021

First, remember: Most objections are smokescreens hiding the real reason a prospect isn’t moving forward. Here’s one way I have successfully dealt with this and gotten the prospect to reveal what was really holding them back. And then hit MUTE and listen to what your prospect reveals. They like a different solution.

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Mr. Inside Sales

OCTOBER 1, 2023

Obviously, if you have their email address, you should also email as part of your prospecting cadence. Once again, this is (repeat your name), and I look forward to hearing back from you. A great subject line would be: “{first name}, just left you a VM.” ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Face-to-face Cold Calling Call-back Gatekeeper 173

Mr. Inside Sales

JANUARY 6, 2024

We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Face-to-face Gatekeeper Decision Maker Licensing 223

Mr. Inside Sales

MARCH 2, 2023

Incorporate these proven techniques and give yourself the best chance of hearing back from prospects: #1: Use the “I need a little help, please…” technique. Most prospects don’t call you back because they don’t want to get caught in a lengthy “pitch,” and they certainly don’t have time to waste.

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Mr. Inside Sales

JANUARY 14, 2023

This is one of the most basic of interview questions I use for prospective sales reps, and the answer reveals so much about their previous training, their understanding of the sales process, and ultimately about what kind of sales rep they are going to be. Getting screened out by the gatekeeper. Qualifying prospects.

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Face-to-face Gatekeeper How To Sales Qualified Lead 254

Mr. Inside Sales

JUNE 26, 2023

We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Mr. Inside Sales

FEBRUARY 21, 2020

How good are you at requalify existing accounts, or prospects you haven’t spoken with in a while? And that means that just because a prospect or client was in charge of a certain function last month or 6 months ago, it doesn’t mean they are in charge of it today. And why would you even want to do this? How about timeline? And so on….

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Prospecting Sales Qualified Lead Face-to-face Decision Maker 158

Mr. Inside Sales

MARCH 22, 2019

Whether it’s nervousness, fear, inexperience, or just the conviction that if they stop talking the prospect will say “Not interested” and hang up, it doesn’t matter. They talk over their prospects. They talk after they ask a question (and don’t even let their prospect answer). And then they talk some more…. Who Should Attend?

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