Cincom Smart Selling

JANUARY 23, 2019

The era of connectedness, facilitated by the Industrial Internet of Things (IIoT), is redefining the workplace both in terms of … Continue reading "IIoT Data Redefines How Sales Relates to Customers". The post IIoT Data Redefines How Sales Relates to Customers appeared first on Cincom Blog.

Relationals 54

Relationals Data Customer Industry 54

Babette Ten Haken

MARCH 17, 2017

Sales operations insights become key to translating end user experience to the C-Suite and sales organization. First, these insights become critical factors influencing customer loyalty. Then, they impact customer retention within complex industrial Internet of Things (IIoT) selling environments.

Sales Operations 64

Sales Operations Hiring Outsourcing Services Decision Maker 64

Babette Ten Haken

MARCH 24, 2017

Sales engineering mindset combines the best of many worlds. As a result, individuals with sales engineering mindset are tailor made to help clients address the challenges of the industrial Internet of Things (IIoT) business ecosystem. Do you under estimate the value of your sales engineering colleagues? Babette Ten Haken.

Engineering 58

Engineering Hiring Margin Retention 58

Babette Ten Haken

MARCH 22, 2017

Consider whether there is any strategic value in merely recording and fulfilling what the customer “thinks” they want. First, evaluate the cataclysmic impact of the tsunami of data on your own business development efforts in the past three years. Are you data-driven? Are you collaborative? Why provide them anything less?

Engineering 61

Engineering Lead Rank Retention Loyalty 61

Babette Ten Haken

JULY 20, 2017

Think about that data scientist colleague you work with. In today’s digitally-connected business and manufacturing ecosystem, chances are you work with a data scientist or two. Here are five tips for fine-tuning how well you work with data scientists. In my Playbook, these professionals are valuable sales and business assets.

Data 73

Data Retention Engineering Analytics 73

Babette Ten Haken

AUGUST 14, 2017

Sales stupidity is not a competitive, professional option. In fact, sales stupidity never was a viable professional or organizational option. For starters, sales stupidity is not confined to the sales profession. For starters, sales stupidity is not confined to the sales profession. Here’s why.

Competition 58

Competition Epiphany Hiring Decision Maker 58

Babette Ten Haken

MAY 2, 2018

Qualifying customer experience is more important than quantifying CX. How often have we been quick to the social media trigger, without taking the time to qualify how customer experience impacted those survey results? Except that conducting surveys is a form of data science as well as market research. No fake data, please.

Customer 59

Customer Survey SME Social Media 59