Knowledge Base Software Training Workshop 
Sales and Marketing Management
OCTOBER 26, 2020
For instance, more than a decade ago, Cisco Systems installed an on-demand portal that has a wiki knowledge base, virtual product demos and an expert locator. Zoom, the video communications firm, uses software to analyze call data in order to identify winning communication styles and inform training. .
Highspot
JANUARY 19, 2022
Sales training programs are often like that — but they don’t have to be. The trick is knowing what training program and techniques to use. In this guide, we’ll dive deep into sales training and give you the information you need to choose an impactful course for your team, including: What is sales training?
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Lessonly
MARCH 16, 2020
How does sales training software simplify your long-term training efforts? The companies with the best sales training programs understand this concept. They set their own sales training agenda. During this learning curve, the train does not slow down. Intentional training methods. Products change.
Increase Sales
JULY 5, 2013
During lunch a Vice President of a regional bank asked me this very pointed question: Why doesn’t sales training for banks stick? My quick and direct response was “banks and other financial institutions continue to use the same training providers they have been using for the last 20 plus years.”
SugarCRM
APRIL 19, 2022
The right customer self-service software makes the difference in helping your audience find what they need while freeing up customer service reps to focus on more specialized and complex matters. Knowledge bases or wikis. Training and demos. Is your knowledge base intuitive? Eighty-eight percent of U.S.
SBI
OCTOBER 15, 2019
Improves training. Playbooks shorten training, coaching and employee onboarding periods. Normally, when sales departments train, they make use of demos, mentorships, shadowing or similar methods – which are all prone to human error. A great playbook documents processes that work and pitfalls to avoid when selling.
Allbound
SEPTEMBER 12, 2018
As AppDirect co-CEO Daniel Saks points out , “80% of on-premise software vendors operate a channel program to enable other companies to sell their products, while only 20% of SaaS vendors operate similar programs.” Every software company is different, and likewise, every partner program is different. 3 Types of SaaS Partner Programs.
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