3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Your clients have a revelation for you. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Do you have a customer retention scorecard? You know what I am talking about.

Do Our Professional Labels create Positive Customer Experiences?

Babette Ten Haken

Those accomplishments, honors, certifications, academic degrees in which we revel. Did you know that my keynotes and workshops are tailor-made for the professional peacocks in your life? Are we a bit too devoted to and obsessed by our professional labels? The awards we collect.

Your Greatest Sales Tool (It’s Not What You Think…)


Ho hum, you might be thinking…this is not a big revelation. Training Workshop Replay "How Value Easily Converts More Leads". Helping your prospects see value is the topic of our virtual workshop replay. What do you need to accomplish in your sales efforts?

Tools 68

The CEO Tour: What I learned Walking in our Customers Shoes


New places, workshops, interviews, presentations…. This trip was a revelation. What a 30-Day Trip around the UK Taught Me About Business Success.