Act!

FEBRUARY 28, 2024

It’s in sharp contrast to the traditional approach of prioritizing revenue and profits and treating customers as numbers in sales reports. This type of approach involves outlining and implementing a positive customer experience from the first interaction with your brand to post-purchase. No download or credit card is required.

Ideal Customer Profile 52

Ideal Customer Profile Customer Strategy ACT 52

Janek Performance Group

APRIL 17, 2024

Here, we’ll explore the role of BDRs, the pros and cons, and best practices to utilize them effectively: The Role of BDRs Typically, BDR is an entry-level position in larger, more complex sales organizations. Support is down (76% in 2022, 64% in 2023, and only 58% in 2024). And they may not be right for all organizations.

Outsourcing Services 118

Outsourcing Services B2B Lead Rank Sales Qualified Lead 118

SugarCRM

JANUARY 25, 2024

As we begin to look towards the exciting horizon of 2024, our third annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. A company is only as strong as its customers, and this year was a record-breaking one!

SugarCRM 29

SugarCRM Customer Transportation Real Estate 29

Hubspot Sales

NOVEMBER 20, 2023

While winning new customers is obviously a key role of account executives, many also must focus on cross-selling and upselling current customers. In 2024, sales professionals expect that one of their biggest revenue streams will be from current and upgrading customers.

Account 74

Account Lead Rank Lead Scoring Ideal Customer Profile 74

Pipeliner

DECEMBER 13, 2022

It also gives companies access to real-time data on a larger scale than ever before, which can improve decision-making, increase productivity, and enhance customer service. Automating your processes reduces errors, increases speed and efficiency, and improves consistency, all of which contribute to a better customer experience.

Sales Cycle 52

Sales Cycle Outsourcing Services Lead Generation Scale 52

SugarCRM

OCTOBER 19, 2023

Mulliken , Chief Information Officer of Paytime, and his partner Chris Raffle , co-founder of Upsert, teamed up to revolutionize how their company manages customer interactions. The Power of Sugar Serve Sugar Serve is an integrated customer service solution offered by SugarCRM.

Customer 29

Customer SugarCRM Customer Service Churn 29

SugarCRM

NOVEMBER 21, 2023

Ensuring your front and back offices are aligned and flawlessly working together is a solid way to eliminate some of the biggest headaches companies today have, such as a lack of transparency, up-to-date information and data, and operational bottlenecks. So, you need to integrate your CRM and ERP tools. Still not convinced?

SYSPRO 26

SYSPRO System CRM SugarCRM 26