Remove ACT Remove Construction Remove Customer Service Remove Training
article thumbnail

How to Talk with Customers during Coronavirus Fears

Alice Heiman

If you haven’t already, prepare your team to have constructive conversations with customers (especially those who express fear, worry, or indecision). Train your salespeople to address the topic and any related fears directly. As a sales leader, make the time to train your salespeople so they can act with confidence in a crisis.

Customer 150
article thumbnail

How to Talk with Customers during Coronavirus Fears

Alice Heiman

If you haven’t already, prepare your team to have constructive conversations with customers (especially those who express fear, worry, or indecision). Train your salespeople to address the topic and any related fears directly. As a sales leader, make the time to train your salespeople so they can act with confidence in a crisis.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Business Acumen is Key to Sales Success (And How to Get It)

Hubspot Sales

It trains you to think beyond the block-and-tackle. They’re good at reacting and responding to day-to-day tasks and challenges but struggle to look or act beyond the immediate scope of their job. If you bring construction ideas and solutions to the table -- you’ll definitely stand out from your competitors.

article thumbnail

5 Ways a Time-Aware CX Platform Can Save You Time [and Money!]

SugarCRM

The constructive use of time can be that crucial edge making your organization stand out from competitors. Along with historical data, Sugar’s time-aware CX suggests the next best action to address any customer needs thus providing the best path forward for converting opportunities to customers.

article thumbnail

Embrace These Seven Success Tips for Small Business Growth

Smooth Sale

Happy and loyal customers become repeat buyers and serve as brand advocates, spreading positive word-of-mouth and driving new business. Here are some tips to prioritize customer satisfaction and retention: Deliver exceptional customer service : Train your employees to provide outstanding customer service at every touchpoint.

article thumbnail

Sales rep for a day: Aligning sales, marketing, and support

Zendesk Sell

Marketing and customer support are specific departments that benefit the most from understanding the sales process. Both act as the “face” of your company and are important touch points for the customer. They often operate in silos , performing their own functions and acting as separate entities.

article thumbnail

5 Smart Ways To Manage Your Real Estate Leads – Real Estate CRM

Apptivo

The Real Estate industry is a developing arena forming a significant part of the construction sector. A real estate owner can reach out to a real estate company that acts as an intermediate between the buyer and the seller. In the case of the real estate business, the agent or broker acts as the bridge between either party.