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Make Your Sales Force Your Loyalty Program

Sales and Marketing Management

Loyalty, at the end of the day, is not created by offering discounts or exceeding customer expectations. They train the customer on how to use the product (both initially and ongoing), which enhances perceptions of overall product quality and performance. This is the key to customer loyalty – not giving discounts.

Loyalty 290
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Sales Tips: Don't Scare Buyers into Making "No Decision"

Customer Centric Selling

First they lure you in and make you feel beholding to them by giving what are theoretically free trips, meals, airline tickets, etc. The best case may be that you get the business but have to incent the buyer with a discount or concession, which means leaving money on the table. Need some help to increase sales?

Buyer 40
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Pricing challenges posed by a pandemic

Sales and Marketing Management

Offering discounts for their support through advocacy or references shows your appreciation and can help you build a stronger community.”. They say the move is necessary to protect themselves against possible losses when people who have bought airline tickets, vacation packages and other goods and services seek refunds.).

Margin 194
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TSE 1140: Horror Stories of a Traveling Seller

Sales Evangelist

Her flight didn’t leave until the next day, and though she tried to negotiate an earlier departure, the airlines wanted to charge her $1,500 to change her ticket. It offers a bundled discount and services an entire sales team. Try the first module of the TSE Certified Sales Training Program for free.

Travel 63
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MRDs – How Much “Market” Is In Your Market Requirements Documents?

Product Management University

For example, a spike in oil prices a few years ago prompted a series of fuel conservation and new revenue initiatives for airlines that then dictated spending priorities in engineering, marketing, customer service, and many other operational departments. No one makes it easier than Proficientz.

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PODCAST 123: How to Go From a Transactional Model to a Subscription Model with Brandon Meyers

Sales Hacker

One, we’ve got first party relationships with a number of enterprises like Marriott, United, American Airlines. Saw myself entering into the buy side, so was on the marketing side working for Southwest Airlines Vacations at the time. Was there training that you sought? So what do we do, right?

Lead Rank 106
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Manage Customer Satisfaction with a Crisis Management Plan

Sales Hacker Training

The customer service that was so bad, no discount or Black Friday deal could entice you back. STEP 3: Train your employees to handle a crisis. Take time to train your employees on how to handle a crisis effectively. An effective crisis training regime preferably starts as soon as an employee joins your team. Stay visual.