Social Selling Strategies with Sebastien Denes, SAP

Igniting Sales Transformation

In this episode, I talk with Sebastien Denes, Senior Director SAP Digital Business Services. About Sebastien: Sebastien Denes is a Senior Director and Head of RunSAP Center of Expertise APJ within the Digital Business Services organization at SAP.

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Social Selling Strategies with Federico Winer, SAP

Igniting Sales Transformation

In this episode, I talk with Federico Winer, Head of Entertainment Industries EMEA at SAP. In his role as Head of Entertainment Industries for Europe, the Middle East and Africa at SAP, Fede is responsible for the generation of Entertainment industry revenue and pipeline.

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Trending Sources

Rethink Commerce – SAP to Acquire Hybris

Software Business Blog

SAP to Acquire hybris to Deliver Next-Generation Customer Experience” – the recent consolidation is reflective of maturity in key software markets such as commerce, and the need for unified solutions to tap into eCommerce growth across the globe.

Is Your B2B Brand a “Me Too” Pretender?

Sales Benchmark Index

Article Marketing Strategy accenture b2b brand b2b marketing brand planning brand strategy fedex ibm joe derosa sap upsAre you building a “me too” brand? Your competitors are making the same claims and promises as you. They are even using the same words.

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4 Simple Questions That Can Re-vitalise Growth for Your Cash Cow

Mukesh Gupta

Innovation Apple Carmax Competitive advantage Complimentary innovations create sustainable competitive advantage David Robertson Disney GoPro Lego product promise SAP The Power of Little Ideas

Driving Customer Advocacy in a Social World: Reflections from #SocialShakeUp

Brian Vellmure

Left to Right: Joe Hughes, Accenture, Craig Downing, SAP, Ray Wang, Constellation Research, Brent Leary, Brian Vellmure, Bryan Kramer. We tapped on the window of a disinterested taxi driver and asked if he would take us to the stadium.

25 Insanely Interesting People I Came Across in 2014

Mukesh Gupta

Bill McDermott : Though I work for SAP and he is the CEO of SAP, I never know about him as a person. One of the goals that i had for 2014 was to discover new people and learn from new sources.

Updated thoughts / probabilities of SFDC acquisition $CRM

Brian Vellmure

SAP potential; not likely. SAP – 4%. In addition, SAP already has a complex array of CRM offerings, a large install base, and ongoing investments in CRM, Hana, and analytics. All Posts Apple cisco enterprise software facebook HP IBM Microsoft Oracle salesforce SAP(Note: This is 100% pure speculation and is based on only publicly available insider information).

Starwood's Rules for Social Listening

The 1to1 Media Blog

Customer Engagement Customer Service Customer Strategy Social Media sap sociallistening socialtrends starwoodresorts Digital and social trends are the key factors driving the evolution of retail marketing today. There’s more… To read the rest of this blog posting click here or visit

#NRF16 Shows Omnichannel, Mobility Top of Mind

The 1to1 Media Blog

Customer Engagement Customer Experience Customer Loyalty Customer Strategy Customer Service Data Analytics accenture customerexperience demandware nrf16 sap toshibaFor retailers, strategies for engaging with customers continuously change.

The Mental Model of a Growth-Focused CEO

Sales Benchmark Index

SAP CEO Bill McDermott offers this advice to business leaders in a recent Harvard Business Review article: “Give the people a compelling vision and find a way to hit the accelerator harder.”

Divergence at Convergence? Is it a Resurgence?

Brian Vellmure

It’s not as simple as being fully dedicated to SAP, or Oracle, or Microsoft. Bundling their product offerings across their entire suite, AND simultaneously decoupling them to be available across multiple infrastructure and data platforms, with users accessing from a wide and varied slew of devices both offer compelling opportunities for Microsoft (and similarly for the incumbent enterprise software giants SAP and Oracle).

Finding the Right Sales Performance Management Vendor


For the past decade, OpenSymmetry has published the Sales Performance Management (SPM) vendor guide to help organizations understand what options they have as it relates to implementing solutions to help improve the performance of their sales organization.

Brent's Social CRM Blog: What is SAP to the SME?

Social CRM

What is SAP to the SME? Last week I was in Boston where I attended this year's SAP Business Influencer Summit.    I wrote about this 4 1/2 years ago based on an article in Red Herring about SAP's efforts to reach SMEs.  What is SAP to the SME?

PBTO31: Insights on B2B Selling and Leading a B2B Sales team with Alok Goyal

Mukesh Gupta

In this episode, we host Alok Goyal, Partner at Stellaris Venture Partners and until recently, he was the Chief Operating Officer of SAP India Pvt.

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PBTO52: Good Marketing Opens Minds and Good Sales Closes Deals – Krishnan Chatterjee

Mukesh Gupta

He heads marketing for SAP Indian sub-continent. He heads marketing for SAP Indian sub-continent. Who is on the show: . In this episode, we host Krishnan Chatterjee. He is a musician and a marketer. He stumbled his way through IIM-A into the corporate jungle.

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Hoffman's Hot Seat: Examining the Future of CRM

The 1to1 Media Blog

1to1 Media's Tom Hoffman speaks with Vinay Iyer, Vice President of Marketing at SAP, about the evolution of customer relationship management. Customer Experience Customer Loyalty Customer Service Customer Strategy Emerging Trends Marketing crmexcellence customerjourney sapThere’s more… To read the rest of this blog posting click here or visit

Consultative Selling is Getting Customers Back in the Conversation


This is a critical outcome according to an independent study commissioned by SAP. We live in a noisy world. Every medium competes for our attention with a constant flow of messages. For this reason, it has become more difficult for sellers to reach the customer’s “frequency.”

The Importance of Branding in Today's B2B Customer Acquisition

Sales Benchmark Index

Later as a global CMO at SAP, he was the catalyst for SAP’s brand value rising $2.8B, or 46% during his tenure. You might remember ‘The Best-Run Businesses Run SAP’ series of campaigns that repositioned SAP from an exotic solution to significant adoption. Most importantly, SAP revenue and profit surged along with worldwide installations increasing by 255%. You can read more about the specific SAP branding efforts through a Columbia Business School case study.

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The Changing Face of Retail

The 1to1 Media Blog

customerexperience customerloyalty customerservice customerstrategy retail sap It is human nature to want to be treated as an individual.

How SaaS Metrics can help you Drive Explosive Growth like

The Sales Insider

This industry has been led by companies such as, SuccessFactors and RightNow Technologies (the latter two recently acquired by SAP and Oracle, respectively). Software as a Service (SaaS) is a relatively new but thriving industry. Much of their success can be attributed to Read more. Execution KPI - Key Performance Indicators Performance Reporting SaaS KPI

Panel Discussion: Turning Customers Into Advocates


From juggernauts like SAP and Oracle, to small startups with new injections of cash. You know you have succeeded when customers don’t just renew or even refer but when they become actual advocates for you and your product/service. How do you get to this business Nirvana?

PBTO5: Innovation, Design Thinking and Solving Complex Problems

Mukesh Gupta

In this episode, we host Lakshman , who heads the innovation practice for the consulting division of SAP, based in India and also a visiting faculty at the Hasso Plattner Institute, Potsdam, Germany. . Lakshman Pachineela Seshadri.

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Upcoming #SalesChats › 9am, 6th July 2017 with Samantha Stone


Throughout her career she has launched go-to-market initiatives and led marketing strategies for award-winning, high-growth companies including Netezza, SAP, Ascential Software and Powersoft. All too often Sales and Marketing live in entirely different universes.

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PBTO2: Changing Role of Marketing and The Importance of Building a Personal Brand

Mukesh Gupta

Today, we host Sunder Madakshira, who heads marketing & communications at SAP in India. Today, we host Sunder Madakshira, who heads marketing & communications at SAP in India. Sunder Madakshira. This is episode No 2 of “Pushing Beyond the Obvious”.

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The Leadership Playbook: Building People In Your Image

The Sales Blog

Your focus will sap your people of their desire to give you their very best. If you are not willing to be accountable for holding people accountable, then you will not have a culture of accountability. Your lack of accountability becomes their lack of accountability. If you are not client-focused , your people will follow your lead. If you don’t eat, sleep, and breath clients, neither will the people you need to take care of them. Your opinion about clients will become their opinion.

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3 Ways to Trick Ourselves to do What We Hold Most Important

Mukesh Gupta

It could be your biggest competitor (Apple vs Google or SAP vs Oracle or Coke vs Pepsi) or could be an imaginary one.

Are Digital Distractions Slowing Your Sales Productivity?

No More Cold Calling

Distractions come at us at warp speed in this multi-screen, technology-driven world—and they can sap our sales productivity before we even realize it. Your team might be too connected to focus on sales. Sales has always required a fair amount of multi-tasking.

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Brent's Social CRM Blog: and SAP Present the.

Social CRM and SAP Present the Soaring with the Cloud Virtual Summit.   On Tuesday September 28 th , and SAP are holding the On Demand: Soaring with the Cloud Virtual Summit. Listed below are links to weblogs that reference and SAP Present the Soaring with the Cloud Virtual Summit : Comments. and SAP Present the Soaring with the Cloud Virtual Summit. Brents Social CRM Blog.

PowerViews with Michael Brenner: The Battle for Customer Attention


My guest today is Michael Brenner, Vice President of Marketing and Content Strategy at SAP and Managing Editor for the SAP Business Innovation site. At SAP, Michael’s challenge is to transform social business and content marketing to reduce cost-per-acquisition of new customers.

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Guest Blog: Unstoppable Business Performance throughDynamic Planning


Prior to Causata, Ram was a Senior Director at SAP’s Analytics Center of Excellence. In his 7 year tenure at SAP, he drove product strategy and go-to market activities for several SAP portfolios.

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What’s a 21st Century Selling System?

Smart Selling Tools

There will be a session from Shawn Robertson, Global Vice President of Selling Excellence, SAP to talk about how to answer the question “What’s in it for me?” The theme of Salesforce’s annual Developer Conference, Dreamforce, was “The Customer Company Revolution.”

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Increasing Revenue: The ONE Measurement That Matters Most

Smart Selling Tools

It’s also the frequent task-jumping distractions that sap focus and momentum. Sellers have only 8 hours a day, 215 (selling) days a year. Time is a finite commodity. We can’t get more of it. The ONLY thing we can do is make better use of our time.

Something in Common: The Key to Connecting with Your Sales Prospects

No More Cold Calling

” Jonathan Becher, chief digital officer of SAP, talks about the research behind this phenomenon—and what it means for salespeople—in his post, “The Science of Social Selling.” Your birthday, favorite sports team, or hometown could help you seal the deal. My birthday is January 19.

Top Priority: Retaining Top Sales Reps

Sales Benchmark Index

Although the process protects margins, it saps valuable selling time from his day. Top sales performers share a common trait – relentless time management. This is the story of my day last week with the #1 sales rep for a B2B technology firm. It started at 6:15 a.m.

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NRF Reports: Mobile to Shape Customer Experience in 2014

The 1to1 Media Blog

Customer Experience Customer Loyalty Customer Service Customer Strategy Mobile Marketing hybris mobileapps mobilecustomerexperience mobileshopping nrfsbigshow retailtrends sap Today kicks off The NRF 103rd Annual Convention & EXPO at the Javits Convention Center in New York City and more than 30,000 retail professionals from around the world are expected to attend.

Your Customers Are Talking About You – Are You Listening?

Sales and Marketing

Author: Tim Minahan, CMO, SAP Cloud. Issue Date: 2014-10-06. Teaser: Social media is big and it’s only getting bigger. By recognizing and embracing its power, marketers can transform the very nature of business and engagement and deliver their customers to new worlds of excellence.

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Accelerating Revenue: The ONE Measurement That Matters Most

Smart Selling Tools

It’s also the frequent task-jumping distractions that sap focus and momentum. Sellers have only 8 hours a day, 215 (selling) days a year. Time is a finite commodity. We can’t get more of it. The ONLY thing we can do is make better use of our time.

What’s Killing our Creativity?

Mukesh Gupta

This saps us of not only willpower (of which we have a limited store) but diminishes our ability to think creatively as well. Scene 1: I was visiting a hospital today to visit someone who is admitted there to get through a minor surgery. He was supposed to check into the hospital at noon on a given date and check out at about 4:00PM the next day. This means that he had to spend about 28 hours in the hospital.

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Power Opinions - Experts Select Top Three Social Media Tools


My social media tools are Triberr, Buffer and HootSuite.” ( Michael Brenner, SAP — interesting that neither LinkedIn or Twitter made his list ). We have had over 30 PowerViews interviews in the past year and I thought it would be fun to ask our PowerViews alumni a question about social media. The question was: What are the top three social media tools (ranked in order) and why?