Trending Sources

Is Your B2B Brand a “Me Too” Pretender?

Sales Benchmark Index

Article Marketing Strategy accenture b2b brand b2b marketing brand planning brand strategy fedex ibm joe derosa sap upsAre you building a “me too” brand? Your competitors are making the same claims and promises as you. They are even using the same words.

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Rethink Commerce – SAP to Acquire Hybris

Software Business Blog

SAP to Acquire hybris to Deliver Next-Generation Customer Experience” – the recent consolidation is reflective of maturity in key software markets such as commerce, and the need for unified solutions to tap into eCommerce growth across the globe.

4 Simple Questions That Can Re-vitalise Growth for Your Cash Cow

Mukesh Gupta

Innovation Apple Carmax Competitive advantage Complimentary innovations create sustainable competitive advantage David Robertson Disney GoPro Lego product promise SAP The Power of Little Ideas

Reinvent or Die: Retailers Assess Obstacles to Innovation at SAP's Retail Forum

The 1to1 Media Blog

Keeping up with customer expectations and the speed of change are timeless challenges that retailers face but the answers or solutions to these challenges are more varied than ever, said Pat Bakey, general manager of global retail at SAP, at the company''s Retail Forum in New York City this week.

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Enterprise Software Chronicles: A synthesis of the rapidly evolving customer technology landscape

Brian Vellmure

SAP also filling in Holes. SAP announced today their intent to acquire e-commerce player Hybris , further adding to their commercial offering.

Updated thoughts / probabilities of SFDC acquisition $CRM

Brian Vellmure

SAP potential; not likely. SAP – 4%. In addition, SAP already has a complex array of CRM offerings, a large install base, and ongoing investments in CRM, Hana, and analytics. All Posts Apple cisco enterprise software facebook HP IBM Microsoft Oracle salesforce SAP(Note: This is 100% pure speculation and is based on only publicly available insider information).

Starwood's Rules for Social Listening

The 1to1 Media Blog

Customer Engagement Customer Service Customer Strategy Social Media sap sociallistening socialtrends starwoodresorts Digital and social trends are the key factors driving the evolution of retail marketing today. There’s more… To read the rest of this blog posting click here or visit

#NRF16 Shows Omnichannel, Mobility Top of Mind

The 1to1 Media Blog

Customer Engagement Customer Experience Customer Loyalty Customer Strategy Customer Service Data Analytics accenture customerexperience demandware nrf16 sap toshibaFor retailers, strategies for engaging with customers continuously change.

The Mental Model of a Growth-Focused CEO

Sales Benchmark Index

SAP CEO Bill McDermott offers this advice to business leaders in a recent Harvard Business Review article: “Give the people a compelling vision and find a way to hit the accelerator harder.”

Divergence at Convergence? Is it a Resurgence?

Brian Vellmure

It’s not as simple as being fully dedicated to SAP, or Oracle, or Microsoft. Bundling their product offerings across their entire suite, AND simultaneously decoupling them to be available across multiple infrastructure and data platforms, with users accessing from a wide and varied slew of devices both offer compelling opportunities for Microsoft (and similarly for the incumbent enterprise software giants SAP and Oracle).

Finding the Right Sales Performance Management Vendor


For the past decade, OpenSymmetry has published the Sales Performance Management (SPM) vendor guide to help organizations understand what options they have as it relates to implementing solutions to help improve the performance of their sales organization.

Brent's Social CRM Blog: What is SAP to the SME?

Social CRM

What is SAP to the SME? Last week I was in Boston where I attended this year's SAP Business Influencer Summit.    I wrote about this 4 1/2 years ago based on an article in Red Herring about SAP's efforts to reach SMEs.  What is SAP to the SME?

PBTO31: Insights on B2B Selling and Leading a B2B Sales team with Alok Goyal

Mukesh Gupta

In this episode, we host Alok Goyal, Partner at Stellaris Venture Partners and until recently, he was the Chief Operating Officer of SAP India Pvt.

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PBTO52: Good Marketing Opens Minds and Good Sales Closes Deals – Krishnan Chatterjee

Mukesh Gupta

He heads marketing for SAP Indian sub-continent. He heads marketing for SAP Indian sub-continent. Who is on the show: . In this episode, we host Krishnan Chatterjee. He is a musician and a marketer. He stumbled his way through IIM-A into the corporate jungle.

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Hoffman's Hot Seat: Examining the Future of CRM

The 1to1 Media Blog

1to1 Media's Tom Hoffman speaks with Vinay Iyer, Vice President of Marketing at SAP, about the evolution of customer relationship management. Customer Experience Customer Loyalty Customer Service Customer Strategy Emerging Trends Marketing crmexcellence customerjourney sapThere’s more… To read the rest of this blog posting click here or visit

The Changing Face of Retail

The 1to1 Media Blog

customerexperience customerloyalty customerservice customerstrategy retail sap It is human nature to want to be treated as an individual.

How SaaS Metrics can help you Drive Explosive Growth like

The Sales Insider

This industry has been led by companies such as, SuccessFactors and RightNow Technologies (the latter two recently acquired by SAP and Oracle, respectively). Software as a Service (SaaS) is a relatively new but thriving industry. Much of their success can be attributed to Read more. Execution KPI - Key Performance Indicators Performance Reporting SaaS KPI

The Importance of Branding in Today's B2B Customer Acquisition

Sales Benchmark Index

Later as a global CMO at SAP, he was the catalyst for SAP’s brand value rising $2.8B, or 46% during his tenure. You might remember ‘The Best-Run Businesses Run SAP’ series of campaigns that repositioned SAP from an exotic solution to significant adoption. Most importantly, SAP revenue and profit surged along with worldwide installations increasing by 255%. You can read more about the specific SAP branding efforts through a Columbia Business School case study.

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PBTO5: Innovation, Design Thinking and Solving Complex Problems

Mukesh Gupta

In this episode, we host Lakshman , who heads the innovation practice for the consulting division of SAP, based in India and also a visiting faculty at the Hasso Plattner Institute, Potsdam, Germany. . Lakshman Pachineela Seshadri.

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3 Ways to Trick Ourselves to do What We Hold Most Important

Mukesh Gupta

It could be your biggest competitor (Apple vs Google or SAP vs Oracle or Coke vs Pepsi) or could be an imaginary one.

PBTO2: Changing Role of Marketing and The Importance of Building a Personal Brand

Mukesh Gupta

Today, we host Sunder Madakshira, who heads marketing & communications at SAP in India. Today, we host Sunder Madakshira, who heads marketing & communications at SAP in India. Sunder Madakshira. This is episode No 2 of “Pushing Beyond the Obvious”.

SAP 37

Are Digital Distractions Slowing Your Sales Productivity?

No More Cold Calling

Distractions come at us at warp speed in this multi-screen, technology-driven world—and they can sap our sales productivity before we even realize it. Your team might be too connected to focus on sales. Sales has always required a fair amount of multi-tasking.

Brent's Social CRM Blog: and SAP Present the.

Social CRM and SAP Present the Soaring with the Cloud Virtual Summit.   On Tuesday September 28 th , and SAP are holding the On Demand: Soaring with the Cloud Virtual Summit. Listed below are links to weblogs that reference and SAP Present the Soaring with the Cloud Virtual Summit : Comments. and SAP Present the Soaring with the Cloud Virtual Summit. Brents Social CRM Blog.

PowerViews with Michael Brenner: The Battle for Customer Attention


My guest today is Michael Brenner, Vice President of Marketing and Content Strategy at SAP and Managing Editor for the SAP Business Innovation site. At SAP, Michael’s challenge is to transform social business and content marketing to reduce cost-per-acquisition of new customers.

SAP 90

Guest Blog: Unstoppable Business Performance throughDynamic Planning


Prior to Causata, Ram was a Senior Director at SAP’s Analytics Center of Excellence. In his 7 year tenure at SAP, he drove product strategy and go-to market activities for several SAP portfolios.

SAP 37

What’s a 21st Century Selling System?

Smart Selling Tools

There will be a session from Shawn Robertson, Global Vice President of Selling Excellence, SAP to talk about how to answer the question “What’s in it for me?” The theme of Salesforce’s annual Developer Conference, Dreamforce, was “The Customer Company Revolution.”

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Increasing Revenue: The ONE Measurement That Matters Most

Smart Selling Tools

It’s also the frequent task-jumping distractions that sap focus and momentum. Sellers have only 8 hours a day, 215 (selling) days a year. Time is a finite commodity. We can’t get more of it. The ONLY thing we can do is make better use of our time.

Something in Common: The Key to Connecting with Your Sales Prospects

No More Cold Calling

” Jonathan Becher, chief digital officer of SAP, talks about the research behind this phenomenon—and what it means for salespeople—in his post, “The Science of Social Selling.” Your birthday, favorite sports team, or hometown could help you seal the deal. My birthday is January 19.

NRF Reports: Mobile to Shape Customer Experience in 2014

The 1to1 Media Blog

Customer Experience Customer Loyalty Customer Service Customer Strategy Mobile Marketing hybris mobileapps mobilecustomerexperience mobileshopping nrfsbigshow retailtrends sap Today kicks off The NRF 103rd Annual Convention & EXPO at the Javits Convention Center in New York City and more than 30,000 retail professionals from around the world are expected to attend.


Top Priority: Retaining Top Sales Reps

Sales Benchmark Index

Although the process protects margins, it saps valuable selling time from his day. Top sales performers share a common trait – relentless time management. This is the story of my day last week with the #1 sales rep for a B2B technology firm. It started at 6:15 a.m.

SAP 124

Your Customers Are Talking About You – Are You Listening?

Sales and Marketing

Author: Tim Minahan, CMO, SAP Cloud. Issue Date: 2014-10-06. Teaser: Social media is big and it’s only getting bigger. By recognizing and embracing its power, marketers can transform the very nature of business and engagement and deliver their customers to new worlds of excellence.

SAP 10

Accelerating Revenue: The ONE Measurement That Matters Most

Smart Selling Tools

It’s also the frequent task-jumping distractions that sap focus and momentum. Sellers have only 8 hours a day, 215 (selling) days a year. Time is a finite commodity. We can’t get more of it. The ONLY thing we can do is make better use of our time.

Fine Tune Your Sales Force as You Optimize Your Computer

Understanding the Sales Force

First, I evaluated the problem, and identified the biggest memory hogs and performance sapping programs. Understanding the Sales Force by Dave Kurlan I love my Macbook Pro. It''s four years old which means I''ve had it for three years longer than any Windows laptop I ever owned.

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Power Opinions - Experts Select Top Three Social Media Tools


My social media tools are Triberr, Buffer and HootSuite.” ( Michael Brenner, SAP — interesting that neither LinkedIn or Twitter made his list ). We have had over 30 PowerViews interviews in the past year and I thought it would be fun to ask our PowerViews alumni a question about social media. The question was: What are the top three social media tools (ranked in order) and why?

How Do You Know that Your Sales Force is Structured Correctly?

Sales Benchmark Index

Avoid a structural crisis before it saps your organization’s power. The wrong structure for a sales organization kills performance. The power of the sharpest sales team is dulled by an overly complex organization.

SAP 113

The Importance of Social Proof in Building a Movement #DF13

Smart Selling Tools

They can’t be sure whether they are the only sap that’s accepted your phone call, or signed up for a trial. Think of the last time you were in a social situation and you weren’t sure what you should do or how you should behave.

SAP 96

Social CRM is dead.

Brian Vellmure

It’s taken a while for the industry to get there, but we finally see this reflected in the product and messaging direction of many of the large enterprise vendors (Microsoft, SAP, Oracle, etc.). In early 2010, Bob Thompson, CEO of Customer Think asked the question “Can you do “Social CRM” without Social Media/Networks?” ” I declared then (and prior) that Social CRM would soon go away and just go back to being called CRM.

European courts allow online re-sale of Oracle software

Mukesh Gupta

What does this mean for other software makers like SAP or Microsoft? Business Model Microsoft oracle re-sell licenses SAP In a landmark decision, the European Court of Justice dealt a major blow to Oracle on Tuesday, ruling that the software maker cannot block the resale of its software online. More information about the news @ [link]. I am truly surprised by the ruling. This does not answer many questions like.

Reflections on 2013: Social Proof, Quota Killers, Failing CRM, and Recommendations

Smart Selling Tools

Your prospects can’t be sure whether they’re the only sap that’s accepted your phone call, or signed up for a trial. Top Sales World just held their annual ceremony for the Top Sales and Marketing Awards.

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xiQ Is A Results Multiplier For Sales

Fill the Funnel

I am excited to introduce you to The founder of xiQ, Usman Shiekh, created this tool based on his extensive background in B2B sales as a former VP of Sales and Marketing at SAP. We are all looking for a results multiplier for sales. Let’s not kid ourselves.

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