Remove Cancellation Remove Customer Service Remove Objections Remove Software
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Rethinking the Value of Customer Service

SugarCRM

Seeing how far customers could be pushed before they’d cancel a service or move to a competitor was often acceptable. If a customer registers a complaint, it’s not the end of the world. Usually, the more problems are solved by customer service, the more likely it is for customer engagement to increase.

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What is an Outbound Call & How Do You Make Them Effectively?

Hubspot Sales

While an inbound caller is expecting to talk to someone, learn about a product they're genuinely interested in, or solve a problem via customer service or an upgrade, a person you outbound call won't be expecting you, might not have much time to hear you out, and might even not wish to talk with a salesperson over the phone.

Outbound 102
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7 Key SaaS Terms to Understand In 2020

Pipeliner

Software-as-a-Service (SaaS) companies have become one of the fastest-growing firms in the tech industry. The business model is quite attractive, and there are several opportunities to scale — as long as people find your software useful. 3. SaaS businesses usually report customer churn of between 5 and 7 percent.

Churn 96
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Forging a Career in Insurance Sales — The Complete Guide

Hubspot Sales

Trust also helps you end objections like, “I want to think about it,” “I would like to talk to my business partner,” or “I don’t have the budget for this.” Using this information to spark conversations lets clients know you listen and they’ll trust you. Let clients take the driver's seat. The ability to listen is a superpower of closers.

Insurance 101
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Every Great Salesperson Was Once a Beginner | Jeffrey Gitomer.

Jeffrey Gitomer

Hard to imagine Bill Gates in his dorm room cooking mac and cheese on a hotplate as he struggles with his 128k computer to create the future of software. Speak Your Mind Cancel reply. Customer Loyalty. Overcoming Objections. But they all did. Then I gave them a glimpse of my beginning and my renaissance. Categories.

Hiring 226
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The 4 Best Responses to "I Need a Better Price"

Hubspot Sales

There are contingencies and cancelation terms added, payment terms extended, and additional product and services requests. They’ve seen your software in action and seem impressed, and you’ve gotten as far as drawing out a preliminary agreement. Sellers setting a precedent for price concessions. Wow, that’s a lot.

Margin 119