Channels Compensation Customer Service Territories 
Partners in Excellence
APRIL 25, 2017
I always worry when a conversation with a sales executive starts with, “We need to fix our compensation problem.” ” The ensuing discussion usually focuses on, “We aren’t meeting our numbers, we need to fix the compensation/commission system in order to make our numbers.”
Engage Selling
APRIL 2, 2012
Before you know it, inside sales is battling with field sales, direct reps are at the throats of the channel team, and you’re caught in the middle of the fray. In 20 years of selling, I’ve never encountered a compensation plan that eliminated all conflicts. That’s no way to grow a company. Keep your plan simple.
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SBI Growth
DECEMBER 5, 2013
Having an enterprise-wide Customer Master File (CMF) is the ideal first step. CMF’s provide a unified view across the organization of your customers. Sales, Finance, Marketing and Customer Service need this alignment. All your data is rolled-up to a common definition of the customer.
OpenSymmetry
AUGUST 3, 2016
The role of a salesperson is very clear: sell the company’s products or services to new and existing customers. Each salesperson is assigned a territory, a quota, and they “go forth and sell”, right? These large organizations require multiple resources, such as pre-sales and customer service, to meet their needs.
Xactly
MAY 31, 2018
Sales compensation is vital to sales success and company growth. For decades, companies have gathered different tools to manage compensation. Previously, sales performance management (SPM) has typically been categorized as solely focused on incentive compensation management (ICM) and sales compensation planning.
Pipeliner
DECEMBER 15, 2017
Companies generally spend hundreds of hours to build sales organization plans defining managerial responsibilities, territory coverage, product introductions with cross selling opportunities, compensation, and strategic and key account designations. There is nothing like ambiguity to distract from full concentration and effort.
Sales Hacker
FEBRUARY 17, 2022
When a global social media platform wanted to measure how successful its holiday ad pricing promotion was, it needed to know whether customer service associates were promoting the relevant products to customers and if their doing so led to a boost in sales. Sales force automation (SFA).
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