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Giving Teams Purpose Through Practice With Customer Service Training

Lessonly

On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. There is a new customer service policy manual, a new product, a new glitch in the system, a new way for customers to get in touch, and the list goes on and on. I Know Because I’ve Been There.

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The SMB Owner’s Guide to Navigating Sales During Economic Uncertainty

Act!

A CRM platform can also help you track changes in the behavior of existing customers and prospects. You can use detailed customer profiles available on Act! to monitor their purchase history and recent customer service interactions. It’ll help you identify trends in their preferences and sentiments.

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The Adapter’s Advantage: Sam Richter Explores GenAI’s Impact on Sales

Allego

Episode 63: Generative AI and Its Impact on Sales and Technology | Sam Richter Listen and Subscribe Now: Apple Podcasts | Google Podcasts | Spotify | TuneIn From This Episode: Deniz Olcay: Welcome to the Adapters Advantage podcast. You can also build what’s called a custom GPT from an enablement standpoint.

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The 14 must-attend sales conferences of 2020

Nutshell

For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling. 2019 cost just $99.

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TSE 1252: Three Things Small Businesses Get Wrong When Marketing

Sales Evangelist

Stephen enhances marketing and communications for a global software firm by coaching individuals and businesses to improve their own brand. Employers and consumers often end up going to Google or asking Alexa and Siri for answers to their questions. The same is true when consumers are looking for products or services.

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30 of the Best SaaS Partner Programs (and Why They Are So Good)

Allbound

As AppDirect co-CEO Daniel Saks points out , “80% of on-premise software vendors operate a channel program to enable other companies to sell their products, while only 20% of SaaS vendors operate similar programs.” Every software company is different, and likewise, every partner program is different. 3 Types of SaaS Partner Programs.

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The Three Ms of Lessonly’s Training Management System

Lessonly

Lessonly ’s training management system (TMS) blends these three Ms, and our customers are learning and growing because of it. If you google the phrase, you’ll find links to the U.S. If you had to block off time for a three-hour workshop that will walk through 174 slides, you likely wouldn’t look forward to that meeting.

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