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Giving Teams Purpose Through Practice With Customer Service Training

Lessonly

On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. There is a new customer service policy manual, a new product, a new glitch in the system, a new way for customers to get in touch, and the list goes on and on. I Know Because I’ve Been There.

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The SMB Owner’s Guide to Navigating Sales During Economic Uncertainty

Act!

A CRM platform can also help you track changes in the behavior of existing customers and prospects. You can use detailed customer profiles available on Act! to monitor their purchase history and recent customer service interactions. It’ll help you identify trends in their preferences and sentiments.

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12 Sales Time Hacks so You Can Sell More

Score More Sales

At one point in my career I was certified by Franklin-Covey (at that time they were the leaders in productivity training) and I led over 100 workshops with sales, customer service, and other company employees on ways to get more done consistently. I learned from the best. Increase Opportunities. Expand Your Pipeline.

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The Adapter’s Advantage: Sam Richter Explores GenAI’s Impact on Sales

Allego

Episode 63: Generative AI and Its Impact on Sales and Technology | Sam Richter Listen and Subscribe Now: Apple Podcasts | Google Podcasts | Spotify | TuneIn From This Episode: Deniz Olcay: Welcome to the Adapters Advantage podcast. You can also build what’s called a custom GPT from an enablement standpoint.

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TSE 1252: Three Things Small Businesses Get Wrong When Marketing

Sales Evangelist

Employers and consumers often end up going to Google or asking Alexa and Siri for answers to their questions. The same is true when consumers are looking for products or services. We’d love for you to join us for our next episodes so tune in on Apple Podcast , Google Podcast , Stitcher , and Spotify.

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TSE 1293: Learn To Prospect Like An Expert

Sales Evangelist

In addition to facilitating thousands of workshops across the country, he personally made more than 25,000 sales and prospecting calls, listened to and analyzed more than 25,000 sales calls, and facilitated over 6,000 one-on-one coaching sessions. What are you really good at? Steve has always been good at opening doors and prospecting.

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The 14 must-attend sales conferences of 2020

Nutshell

For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling.