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A Hopscotch Client Retention Strategy will not boost Client Success

Babette Ten Haken

When you implement out-of-the-box software solutions to serve specific needs, are you limiting your focus? Acquiring and retaining customers is not a game, although executing strategy often is frustrating. She is a member of SME, ASQ, SHRM and the National Speakers Association.

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3 Industry40 Soft Skills catalyze Personal Development and Leadership

Babette Ten Haken

First, the industrial Internet of Things (Industry 4.0 or #Industry40) business environment includes processes, software interfaces, equipment and machinery and people. However, the pace and cadence of Change in Industry40 environments rapidly outdates software interfaces, processes and equipment. Develop Industry 4.0

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3 Strategies to remain On Track yet go Off the Beaten Path

Babette Ten Haken

Also, when it comes to systems and rules, are we talking about the mix of workplace machines, software and people? I offer 16 Industry 4.0 Is our organization paying lip-service to thinking outside of the box, while ignoring untapped machinery, software and people potential within the existing box? Then, follow up!

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Are Clients hiding Their Real Business Stories from Us?

Babette Ten Haken

When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. is available on Amazon.com.

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Why We are More than our Job Title or at least We should be

Babette Ten Haken

Software engineers? Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association. Are we kidding?

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Clients do not care about Our Job Titles. Neither should We.

Babette Ten Haken

Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette’s Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com.

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Leveraging Collaborative Client Relationships retains Customers

Babette Ten Haken

Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette’s Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com.