Customer Customer Service Oracle Training 
Sales and Marketing Management
AUGUST 8, 2017
Author: Tony Medrano Discovering how to efficiently locate, convert, up-sell and retain top customers are critical success metrics for any growing company. The best customers make four times as many purchases (Source). The challenge before them is finding, converting and retaining these top customers in this new environment.
Nutshell
DECEMBER 7, 2023
From customer service and data analysis to research and writing, there are plenty of tools to help streamline the process. For example, a customer service AI chatbot can assist your team — and your customers. Jasper AI also offers an API for you to add their AI services to your platform.
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Sales Hacker
SEPTEMBER 4, 2018
What is Customer Success and why do you need it? Gain a new customer, you increase revenue. What happens when you lose more customers than you gain? It may happen sooner or later, but failure is the only prospect a business faces when customer loyalty plunges. Guide overview: What is Customer Success?
Crunchbase
MAY 14, 2020
Abel’s wealth of knowledge in the software as a service space is demonstrated by not only his success at G2, but his previous work; he founded and led BigMachines, a leading SaaS CPQ company, to its acquisition by Oracle in 2013 for over $400 million. CEO of JBarrows Sales Training. VP of Sales Training at Vector Solutions.
Pipeline
MAY 30, 2023
Sales support: support is a broad category that includes training, workflows, escalation, feedback, and tactical support (e.g., your customer wants to modify the terms and conditions of your deal, and you need management guidance/approval). Sales content: this type of information is designed to persuade customers to buy.
SugarCRM
AUGUST 31, 2020
The time-aware CX platform is an innovative approach to tracking, analyzing, and engineering great customer experiences. Along with historical data, Sugar’s time-aware CX suggests the next best action to address any customer needs thus providing the best path forward for converting opportunities to customers. Converting Leads.
Crunchbase
MAY 14, 2020
Why Tiffani should be on your radar: Tiffani Bova is the global growth evangelist at Salesforce where she helps drive customer success within the Salesforce customer and partner ecosystem. VP of Customer Success at Platterz. Director of Sales Execution and Evolution at JB Sales Training. Crunchbase , LinkedIn , Twitter.
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