Five Ways Live Chat Can Increase Sales
Sales and Marketing Management
AUGUST 8, 2017
Author: Tony Medrano Discovering how to efficiently locate, convert, up-sell and retain top customers are critical success metrics for any growing company. This can be accomplished and, more importantly, scalable through live chat sales and customer care. A recent Oracle survey noted that only 40 percent of participants currently employ a live chat platform ( Source ). When used correctly, live chat can increase sales by driving conversion rates.