Five Ways Live Chat Can Increase Sales
Sales and Marketing Management
AUGUST 8, 2017
Author: Tony Medrano Discovering how to efficiently locate, convert, up-sell and retain top customers are critical success metrics for any growing company. A recent Oracle survey noted that only 40 percent of participants currently employ a live chat platform ( Source ). It’s not surprising that the first generation to grow up using instant messaging apps prefers to shop and receive sales support online.