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Marine Instruments: Optimizing Customer Service

SugarCRM

Established in 2003, Marine Instruments is an industry leading company in the development of electronic equipment for the marine environment. With a product and service portfolio in perpetual expansion, it was no surprise that they needed to find a modernized tech solution to combat their operational challenges and bottlenecks.

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How to Track and Drive Productivity for Remote Sales and Customer Service Reps in 2019

Sales Hacker

The remote sales force and customer service team is officially here. employees reported working remotely all or some of the time in 2017, compared to just 23 percent in 2015 and 19 percent in 2003 , per the Bureau of Labor Statistics. Sales and customer service teams are not immune to these larger trends.

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Is B2B Buyer Confidence Stalling Your Deals?

Alice Heiman

By the same measure, help the customer make the best decision and if that’s not your product, get to that answer as quickly as possible. Highlights of this Episode: [5:48] The number one thing we need to solve in B2B commerce is customers’ lack of confidence in their ability to make complex decisions on behalf of their company. [6:12]

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Ranking the top email marketing platforms by their CRM features

Nutshell

But in order to grow your business, you’ll eventually need sales tools that help you turn those contacts and subscribers into actual paying customers. Mailchimp leverages machine learning technology to create segments automatically based on the likelihood a customer will shop with a company and their potential spending. ActiveCampaign.

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Top 10 electronic signature software

PandaDoc

A stand out feature is the availability of around the clock customer support, including access to live reps. Customers also appreciate advanced analytics and a content library. ” While this solution works great for an individual, customers report problems with adding multiple users.

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Best Sales Blogs: The Ultimate List of 55+ (Recently Updated!)

LeadFuze

The Gist: WoodPecker has a “ mission is to enable all B2B companies to connect with their ideal customers. This huge blog site yields contributions on a massive list of topics including Sales, Marketing, Customer service, IT and Small Business. WoodPecker. A Post Worth Your Time. Salesforce Blog. The Gist: .

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TSE 1293: Learn To Prospect Like An Expert

Sales Evangelist

His aim is to help salespeople attract more prospects, retain more clients, and drive more sales. Steve also remembers unforgettable customer service. When was the last time you went out of your way for a customer? As sales reps, we are looking for people who are going to purchase our product or service.