Alice Heiman

JUNE 9, 2022

In this interview, Zvi is upfront about the mistakes he’s made as he’s built the sales organization at CloudShare since 2007. Zvi Guterman, #CEO of @CloudShare, discusses mistakes made and lessons learned in this entrepreneurial journey on the #Sales Talk for #CEOs podcast! Click to tweet. 15:39] The mistake of moving too fast. [21:53]

Hiring 118

Hiring Software Software Vendor 118

The Sales Hunter

NOVEMBER 21, 2011

” Related posts: Stop Sacrificing Your Co-Workers: Sales Training Tip #411. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. December 2007. November 2007. October 2007.

Motivation 185

Motivation Training Hiring Ideal Customer Profile 185

The Sales Hunter

DECEMBER 12, 2011

We came up with a slogan that we lived by: “A company built by agents for agents to better serve our customers.” Because in my opinion they are the customer—they built the company and they own the success of the company. They know that customer service is not a department; it’s an attitude. customer service.

Motivation 147

Motivation Real Estate Training Hiring 147

The Sales Hunter

DECEMBER 15, 2011

Internet platforms are very effective for generating business with both existing and new customers. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. December 2007. November 2007.

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Social Media Media Motivation Hiring 152

The Sales Hunter

MARCH 2, 2012

I count it a privilege and an honor to share with thousands of salespeople each week through my blog, website, videos, speeches and training programs. Our customers don’t care about our problems, they care about their problems. Customers are buying confidence. Our customers determine your level of success.

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Motivation Hiring Ideal Customer Profile Negotiation 247

The Sales Hunter

FEBRUARY 27, 2012

Have a “customer satisfaction” phone blitz. Contact each customer you have sold to and ask them how they like your service. Remember, regardless of whether the customer likes your service, they are telling others. Don’t waste your time on any sites that don’t match well with where your customers are.

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Motivation Prospecting Hiring Ideal Customer Profile 275

The Sales Hunter

NOVEMBER 22, 2011

To all my customers — a very big thank you for believing in me. Thank you customers for being patient with me when I may not have responded as quickly as you would have liked. Thank you customers for your questions and your comments. Sales Training Tip #262: Thankful for Sales. customer service. training tip.

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Motivation Ideal Customer Profile Hiring Negotiation 222

The Pipeline

DECEMBER 16, 2011

December 2007. The REAL Problem with Sales Training. Stored in Guest Post , Productivity , Sales Leadership , Sales Success , Sales Training , e-book , execution. It seems that every week we are being told that sales training is not working in a very high percentage of cases – 85-90% was one statistic I read just yesterday.

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Pipeline Training Twitter Hiring 230

The Sales Hunter

NOVEMBER 22, 2011

Customers continue to get smarter, and in today’s economy, they are using more tactics than ever to get what they want. Rule is to sell first and allow the customer to reject your unique selling proposition twice before even thinking about negotiating. Once you give the customer a lower price, they’ll expect it each time.

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Negotiation Motivation Strategy Ideal Customer Profile 200

The Pipeline

OCTOBER 3, 2011

December 2007. Customer Hot Potato – Sales eXchange – 117. Stored in Attitude , Business Acumen , Communication , Customer Care , Proactive , Sales eXchange , execution. With so many opportunities to ensure customer satisfaction, it is a wonder how some companies keep blowing it. . Customer Care. March 2008.

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Pipeline Customer Demand Generation Agencies Hiring 227

Hubspot Sales

NOVEMBER 17, 2020

Businesses moved their entire customer experience and go-to-market online, many for the first time. Leaning into customer empathy. In addition to creating supporting content, they are being asked to evaluate and roll-out tools and technology to improve rep training, coaching, and team productivity. Your customer.

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Hubspot Lead Rank Opportunity Lead Scoring 125

Hubspot Sales

OCTOBER 18, 2023

But wild as this might sound, Dan actually didn't start his career in sales at HubSpot in 2007 — and I was lucky enough to have the chance to talk with him about the last 45-or-so years that he spent as a sales professional and what he has learned over that stretch. Always break down goals by revenue, new customers, and retention.

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Hubspot Ideal Customer Profile Scale Distribution 99

The Sales Hunter

DECEMBER 3, 2011

Phone Sales Tips When Contacting Customers. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. December 2007. November 2007. October 2007. September 2007. Client Login.

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Negotiation Hiring Ideal Customer Profile Face-to-face 276

The Sales Hunter

JANUARY 24, 2012

Too many salespeople begin negotiating with customers too quickly. As soon as the customer gives any sort of resistance, it seems like the going norm is for the salesperson to roll over and play dead and give away the farm. When: You negotiate only after the customer has rejected your offer. Client Login. Mark Hunter.

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Negotiation Ideal Customer Profile Hiring Facebook 194

The Sales Hunter

DECEMBER 16, 2011

Make sure you have at least one positive piece of information you can share with each customer you meet. Sales Training Tip #359: Ideas Mean Nothing…Until… Why Long-Term Thinking is Vital to Your Sales Motivation. customer service. sales training. sales training tip. training tip. sales training.

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Motivation Hiring Ideal Customer Profile Journal 211

The Pipeline

SEPTEMBER 19, 2011

December 2007. 25% Increase in Sales Training ROI – Sales eXchange – 115. Some aspects of sales training are easy to measure others not so, but it is a fair question when I am asked what they can expect from an ROI standpoint. Companies have shown selectivity with other training or development programs. January 2008.

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ROI Pipeline Training Twitter 243

The Sales Hunter

DECEMBER 10, 2011

Simple — You’re spending too much time on the computer researching customers (at least that’s what you think you’re doing), and you’re not spending enough time actually selling. What you need to be doing is picking up the phone and making the call or getting in your car and visiting the customer.

Ideal Customer Profile 175

Ideal Customer Profile Negotiation Facebook Hiring 175

The Sales Hunter

FEBRUARY 20, 2012

Salespeople all know the power of referrals from existing customers and how these can be some of their best leads. Unfortunately, too few salespeople have a plan to get referrals on an ongoing basis from their customers. Again, you contact each customer. Client Login. Mark Hunter. Client List. Testimonials. FREE Resources.

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Motivation Leads Marketing Qualified Lead Ideal Customer Profile 200

The Sales Hunter

FEBRUARY 8, 2012

I’ve spoken along these lines before, when I said that internet platforms are very effective for generating business with both existing and new customers. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. Mark Hunter.

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Social Media Media Strategy Prospecting 189

The Sales Hunter

NOVEMBER 19, 2011

Join groups where your customers are going to be. Related posts: Sales Training Tip #388: Which LinkedIn Groups Should You Join? Sales Training Tip #199: Network with Linkedin.com. customer service. sales training. sales training tip. training tip. customer service. sales training.

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LinkedIn Motivation Ideal Customer Profile Hiring 214

The Sales Hunter

NOVEMBER 25, 2011

You can’t do your job without feedback from your customers or your coaches. Sales Training Tip #300: How Confident Are You? Sales Training Tip #305: How Valuable are You? Professional Selling Skills Training: Stay Motivated, Finish Strong. Sales Training Tip #366: Who Determines Your Worth? customer service.

Ideal Customer Profile 190

Ideal Customer Profile Face-to-face Negotiation Hiring 190

The Sales Hunter

DECEMBER 27, 2011

You think it’s effective to spend your time spouting off to anyone who will listen, including customers, about how inept marketing is. Ignore customers and the numerous requests they make. Even if you have connected the customer to someone else in the company, be sure to follow through to make sure the request was handled.

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Motivation Ideal Customer Profile Hiring Negotiation 213

The Sales Hunter

NOVEMBER 29, 2011

Sales Training Tip #349: Two Great Questions You Can Ask. Sales Training Tip #371: Which Questions Are Most Important? customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. December 2007.

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Motivation Prospecting Hiring Ideal Customer Profile 219

The Sales Hunter

DECEMBER 9, 2011

Or, what would have happened if you had been able to close your last sale without offering the customer anything extra? customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. December 2007.

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Negotiation Motivation Hiring Ideal Customer Profile 190

The Sales Hunter

JANUARY 6, 2012

Another task to do in January is to make sure you start right away prospecting on those customers who may take the better part of the year to turn into a customer. These are the big kids on the block — the prospects who when you turn them into a customer, they will create a significant amount of new business. leadership.

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Motivation Prospecting Hiring Ideal Customer Profile 188

The Sales Hunter

NOVEMBER 29, 2011

At this time of year, too many salespeople find themselves in an awkward situation with a customer, wondering how to fill a December or January order. Knowing in advance how your accounting department will be handling year-end orders will also potentially give you additional leverage in working with the customer. customer service.

Motivation 150

Motivation Company Ideal Customer Profile Hiring 150

The Sales Hunter

FEBRUARY 4, 2012

I’m a very strong believer in always selling first, because it gives us the ability to understand the customer’s key needs. It also allows us to gain a benchmark as to where the customer stands and ensures we know what it is we’re negotiating about — should it come to that. customer service. Mark Hunter.

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Negotiation Motivation Hiring Ideal Customer Profile 206

The Sales Hunter

DECEMBER 27, 2011

Get your CEO and other senior level people on the road visiting customers. Too many sales managers and even C-Suite officers hold off on visiting customers until it’s time to close the sale. Get them out visiting customers now. I like this, because in my book, a customer who calls you is a full-profit customer.

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Motivation Hiring Ideal Customer Profile Negotiation 213

The Sales Hunter

NOVEMBER 18, 2011

Ask yourself — “Do ALL of my customers do the same thing?” Now ask yourself a MORE IMPORTANT question: “Do all of the customers I don’t sell to — but would like to — do the same thing?” 27 a day to do a phone blitz to customers and prospects to let them know you’re open.

Ideal Customer Profile 196

Ideal Customer Profile Hiring Negotiation Facebook 196

The Sales Hunter

FEBRUARY 25, 2012

Call your best customer! Yes, call one of your existing customers who has always been profitable for you and generally is a pleasure to work with. Calling one of your favorite customers immediately after you are unable to close on someone else is bound to keep you from falling into a pit of frustration and disappointment.

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Closing Ideal Customer Profile Negotiation Hiring 184

The Sales Hunter

JANUARY 17, 2012

The salesperson is in the role of helping their customers learn what they don’t know — but need to know. You are your customer’s research and development department. When we see ourselves as being our customer’s research and development department, it moves us to a higher level in what we look at.

Motivation 175

Motivation Ideal Customer Profile Hiring Negotiation 175

The Sales Hunter

FEBRUARY 13, 2012

Guest post Monday and we have Owen Van Syckle of the Van Syckle Group , a sales training and consulting group. The beginner salesperson is ready to show (off) his knowledge that was probably learned in corporate sales training and they will monopolize the conversation. Sales Training Tip #175: Ask the Right Type of Questions.

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Hiring Ideal Customer Profile Negotiation Facebook 164

The Sales Hunter

JANUARY 5, 2012

I recently read The Challenger Sale: Taking Control of the Customer Conversation by Matthew Dixon and Brent Adamson. We’ve all been led to believe the way you develop sales is by developing strong relationships with your customers. Sales Training Tip #377: Is Your Sale Really a Good Sale? customer service.

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Motivation Hiring Ideal Customer Profile Negotiation 163

The Sales Hunter

DECEMBER 22, 2011

Related posts: Sales Training Tip #365: How Well Do You Know Your Buyers? Sales Training Tip #367: Purchasing Departments and the Three Ts. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip.

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Negotiation Buyer Ideal Customer Profile Hiring 195

The Sales Hunter

JANUARY 24, 2012

Don’t ask your customers for a price increase. Customers of all types are experiencing price increases. Don’t give your customer an option by asking them. Start softening up your customer now for an increase you intend to take in a month or two. Talk quality with your customer. Client Login.

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Motivation Ideal Customer Profile Hiring Negotiation 201

The Sales Hunter

JANUARY 7, 2012

High-maintenance customers. Go ahead and admit there are customers who can suck the life out of anyone. In this case, the best way is to contact a positive customer you enjoy dealing with right after you’ve had to deal with the high-maintenance one. Related posts: Sales Training Tip #368: Are You Truly a Leader?

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Motivation Hiring Ideal Customer Profile Negotiation 193

The Sales Hunter

JANUARY 10, 2012

Other times, sales negotiations should be seen as opportunities to take a stand or to send signals to a customer or even an industry as to how you will behave. You want to make sure you end the negotiation having earned the right, privilege, opportunity and respect to meet with the customer again. customer service. Client Login.

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Negotiation Motivation Strategy Hiring 181