Miller Heiman Group

MAY 14, 2020

We looked at the entire service experience—including awareness, purchase and adoption—in our Customer Experience Best Practices Study to discover the key differentiators between companies that have raised their customer satisfaction (CSAT) score and those whose CSAT remained steady or declined.

Strategy 78

Strategy Customer Face-to-face Loyalty 78

Hubspot Sales

AUGUST 24, 2020

The landscape of sales has shifted radically over the past decade or so. While phone calls, meetings, and other familiar sales staples still have a place in the field, digital sales tactics — techniques conducted through virtual channels — have emerged and started taking up some serious space. Leverage social media.

Social Media 132

Social Media Webinar Metrics Case Study How To 132

Distribution Pricing Journal

SEPTEMBER 20, 2023

Even inside sales for certain industries benefit from proximity to specialized stock. Here are the key takeaways: Job Satisfaction and Productivity: The study found that 70 percent of global employees reported higher job satisfaction when working from home. Warehouse workers must stock and pick-pack-ship.

Distribution 97

Distribution Infor Face-to-face Hiring 97

Tony Hughes

FEBRUARY 22, 2018

Where I'm going with this is that Trigger Event selling is a science irrespective of technological channel. Study the great books that deal with complex sales challenges and parameters such as Jeff Thull's Mastering the Complex Sale or Mahan Khalsa's work with Franklin Covey. It almost needs a Surgeon General's warning!

Social Selling 66

Social Selling Call-back Up-Sell Ideal Customer Profile 66

Close.io

JANUARY 14, 2019

If you’ve got ambitions of becoming a top inside sales rep at your company, you’re going to have to build and sharpen these critical sales skills first. Many of these sales skills can be relatively quickly learned and cultivated through self-education and a relentless dedication to bettering yourself in your sales role.

Inside Sales 108

Inside Sales Top of Funnel Cold Calling Sales Qualified Lead 108

Close.io

JANUARY 14, 2019

If you’ve got ambitions of becoming a top inside sales rep at your company, you’re going to have to build and sharpen these critical sales skills first. Many of these sales skills can be relatively quickly learned and cultivated through self-education and a relentless dedication to bettering yourself in your sales role.

Inside Sales 71

Inside Sales Top of Funnel Cold Calling Sales Qualified Lead 71

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. What is your best piece of career advice for women in sales? Heck, stand at the head of it. Melissa Murillo.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130