Miller Heiman Group

MAY 14, 2020

We looked at the entire service experience—including awareness, purchase and adoption—in our Customer Experience Best Practices Study to discover the key differentiators between companies that have raised their customer satisfaction (CSAT) score and those whose CSAT remained steady or declined.

Strategy 78

Strategy Customer Face-to-face Loyalty 78

Hubspot Sales

AUGUST 24, 2020

If you have the resources, know-how, and potential audience to make a webinar worthwhile, conducting one can be a big help to your digital sales efforts as a whole. Supplement your sales efforts with original content and case studies. Case studies can also be particularly helpful when conducting digital sales.

Social Media 124

Social Media Webinar Metrics Case Study How To 124

Distribution Pricing Journal

SEPTEMBER 20, 2023

Even inside sales for certain industries benefit from proximity to specialized stock. Here are the key takeaways: Job Satisfaction and Productivity: The study found that 70 percent of global employees reported higher job satisfaction when working from home. Warehouse workers must stock and pick-pack-ship.

Distribution 97

Distribution Infor Face-to-face Hiring 97

Chorus.ai

MARCH 24, 2020

From the field to inside sales, from enablement to management, sales has seen its share of change, and savvy pros are always ready to roll with it. A recent study found that only 15% of remote managers have received training on how to optimize a remote workforce. How do I keep my team from losing sight of the goal?

Revenue 73

Revenue Face-to-face Construction Video 73

Partners in Excellence

OCTOBER 1, 2016

What I’m Studying : I’ve become fascinated with conversationbots. I’ve started studying Deep Thinking, with these two books: The Shallows: What the Internet Is Doing to Our Brains. The Sales Development Playbook: Build Repeatable Pipeline and Accelerate Growth with Inside Sales , Trish Bertuzzi.

Top of Funnel 48

Top of Funnel Conference Funnel Inside Sales 48

Tony Hughes

FEBRUARY 22, 2018

Study the great books that deal with complex sales challenges and parameters such as Jeff Thull's Mastering the Complex Sale or Mahan Khalsa's work with Franklin Covey. My research and experience bears out that it can only become a core strategy once the aforementioned materials are studied and lived.

Social Selling 66

Social Selling Call-back Up-Sell Ideal Customer Profile 66

DialSource

JULY 26, 2018

A recent study by Atlassian forces managers to face the facts: 47% of meeting-goers complained that meetings are the number one time-waster in the office. Nope, not until you’ve constructed your agenda, given your team time to prepare, and made your meeting game plan as engaging as possible. Shouldn’t You Be in a Meeting? So get to it!

Sales Meeting 28

Sales Meeting Meeting Exercises Face-to-face 28