Lessonly

MAY 17, 2018

We’ve all heard it before: Truly world-class customer service organizations meet consumers where, how, and when they want to be met. The days funneling your customer through an automated phone tree and praying for a positive experience are long behind us. Smart organizations create better experiences. Training, of course!

Top of Funnel 20

Top of Funnel Customer Service Film Channels 20

Hubspot Sales

MARCH 23, 2020

Give them a way to interact with you over the channel, and be sure to engage with them when they do. But to paraphrase the lyrics of the Simple Minds' song that plays out the end of The Breakfast Club — arguably the most "Gen X" movie ever filmed — don't you forget about them. That means setting up a Facebook page for your business.

Social Media 76

Social Media Buyer Persona Retail Study 76

LeadFuze

JANUARY 14, 2019

They don’t want to be in customer service for a lifetime. Be present on all channels. You can film them in the form of ads for Facebook. You can connect with popular YouTubers, who will film elaborate reviews. Before people buy your products or services, they will want to see the reactions of real buyers.

Paid Content 40

Paid Content Hiring Social Media Marketing 40

DialSource

MAY 6, 2019

Similarly, in an organization, there are separate departments of the revenue team: marketing, sales, and customer service. Customer Service. It’s a lot like the running race at the start of the film: one runner falls and trips the rest. Companies with aligned marketing and customer service see a 7.6

Webinar Metrics 28

Webinar Metrics Revenue Retention Sports 28

Lessonly

JANUARY 14, 2020

Josh Bersin wrote about learning channels back in 2017 and described a future of learning that looks a lot like Netflix where learning management systems recommend content based on the individual needs of the learner. Pro Tip: clap your hands at the start of filming to aid syncing in post-production). Improve customer service skills.

Video 26

Video Training Comparison Channels 26

Hubspot Sales

MARCH 13, 2018

After all, many buyers will never get on your radar via traditional channels. If you have the resources, Cate also recommends filming a short video. If you rely on the same prospecting methods and never try anything new, you’ll miss out on valuable opportunities. Instead, leave them a comment thanking them. Try direct mail.

Outsourcing Services 98

Outsourcing Services Prospecting Ideal Customer Profile Sales Qualified Lead 98

Vengreso

JULY 10, 2023

For those of us that are over the age of 45, we likely remember the 35mil film we used to take to various stores for processing. Outside sales, on the other hand, is a face-to-face sales approach where salespeople facilitate agreements with potential customers outside their organization. What are common types of sales?

Hiring 40

Hiring Lead Rank Ideal Customer Profile Forecasting 40