Sales and Marketing Management

SEPTEMBER 6, 2019

From a business standpoint, it’s imperative to provide customer service across a multiplicity of channels, too. Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon. Operators Are Standing By.

Social Media 184

Social Media Outsourcing Services Customer Service Media 184

Crunchbase

NOVEMBER 17, 2022

Any company involved in selling needs to decide where to center its efforts: outbound or inbound sales. Balancing outbound selling and inbound selling will enable you to prep your sales team to deliver the right strategies at the right moment. What are outbound sales? What are inbound sales?

Inbound 52

Inbound Outbound Strategy Ideal Customer Profile 52

Cincom Smart Selling

JANUARY 27, 2015

Smart companies don’t have software initiatives; they have business initiatives that drive software purchases. When you have disparate tools, you can’t do that, since they often don’t integrate together. Worse, the tools won’t work across the whole process. You’ll find it hard to track your dealer channels.

Scale 48

Scale Smart Company CRM Microsoft 48

SBI

JUNE 10, 2015

This post is part of a series of Executive Interviews of top sales and marketing solutions company executives. What problem/s are you solving for sales and/or marketing organizations? Plus, our tools are versatile. Humans are inconsistent in their sales approach, which hurts the customer experience.

Up-Sell 50

Up-Sell Decision Maker Revenue Closing 50

Pointclear

FEBRUARY 2, 2011

It’s true that B2B marketers are embracing social tools as a way to both connect with customers and grow their businesses. A mere 12% of business executives say their companies are using social media effectively, according to a recent study by Harvard Business Review Analytic Services. Social media = Lots of room for improvement.

Trends 180

Trends B2B Social Media Marketing 180

Mindtickle

JULY 2, 2016

Tweet This: Companies need to prove their worth… if they wish to win their customers’ loyalty.’. Tweet This: Focus less on being at the top of every social media channel and more on building easy ways for customers to contact you. Kaiser Mulla-Feroze , CMO at Totango. Richard White , Founder & CEO at Uservoice.

Customer 52

Customer Loyalty Microsoft Smart Company 52

Mindtickle

JULY 2, 2016

Tweet This: Companies need to prove their worth… if they wish to win their customers’ loyalty.’. Tweet This: Focus less on being at the top of every social media channel and more on building easy ways for customers to contact you. Kaiser Mulla-Feroze , CMO at Totango. Richard White , Founder & CEO at Uservoice.

Customer 52

Customer Loyalty Microsoft Smart Company 52