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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

Covid-19 and subsequent office closures forced every sales team to use virtual channels in situations they never would have considered before the pandemic: complex buying cycles requiring careful orchestration by veteran sellers. Company size has no bearing on the willingness to use virtual channels.

Lead Rank 339
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Will You Take The Road Less Travelled or the Path of Least Resistance?

Bernadette McClelland

In my opinion, (no matter how humble, at times, I think that opinion is ), I know we all have more to give – and I have more to give over and above training sales teams just as you have more to give, too. Do I enjoy sales training? Absolutely! ’ Subscribe to my newsletter, Commercial Conversations. Click here to join!

Travel 195
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Hear how Matt Fok grew his company leveraging existing customers

Alice Heiman

He has hired and trained a team of 20 Digital Collaborator Champions to guide customers through the setup and management process. Watch the podcast below or on our YouTube channel. 9:10] After our initial sales focus of promoting SEO benefits to existing customers we reached out to channel partners.

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Sales Talk for CEOs: A 30 Year Perspective on Scaling a Startup with Doug Frazier (S3:E9)

Alice Heiman

It wasn’t until he discovered a genius channel strategy that he made the transition out of sales management. But the breakthrough that got him out of sales management and into the C Suite, a certification program for channel partners. Watch the podcast below or on our YouTube channel. 6:20] – CRM before Salesforce. [12:52]

Scale 69
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Thanks For Training Me Not To Answer My Phone!

Partners in Excellence

While it is an unintended consequence (in fact quite the opposite of what people are trying to achieve), what this kind of marketing is doing is training customers not to answer their phones. Sloppy marketing and sales “trains” customers to respond in exactly the opposite way they intend for customers to respond.

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What We’ve Learned Supporting Telecom Sales Teams

Janek Performance Group

In the 1990s, I started my sales career selling telecom for one of the largest privately held telecommunications companies in North America. Approaching enterprise clients through traditional channels can be an uphill battle for sales reps. Today, telecom is an important client segment to Janek.

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What is a contact center? How to create a successful contact center.

Apptivo

A contact center is a communication point from which the companies manage all the interactions of the consumer across multiple channels. Contact centers include call centers and other customer contact channels such as emails, chatbots and social media. How do contact centers work? Many people use these terms interchangeably.