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How to Get Past the Gatekeeper, According to Sales Reps

Hubspot Sales

If you're in sales, chances are you've encountered plenty of situations in which you're trying to reach a CEO or C-level executive to pitch your product or service. HubSpot Account Executive Chrissy Callen told me she considers gatekeepers less an obstacle, and more a resource when trying to reach a decision-maker.

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How to Increase Customer Retention, Lifetime Value and Reduce Your Cost Per Sale

Keith Rosen

If delivering exemplary customer service is a cornerstone to building your business, revenue, referrals and client retention, then why do most companies invest more time on customer acquisition instead of retention, fail at meeting customer expectations and ultimately lose business to competitors?

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Why You Should Prospect During the Holidays | Sales Motivation.

The Sales Hunter

Networking. The same is true of phone calls — many people who normally let all calls rollover to voice mail will suddenly start answering the phone or actually return a vendor’s phone call. customer service. networking. Selling a Price Increase. Purchasing Departments and Buyers. Negotiation.

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Selling Internationally: 3 Questions to Ask When Navigating Cultural Nuances

Sales Hacker

As part of an effective management strategy, perfecting intercultural communication and understanding can also help salespeople prepare for negotiations, and have realistic expectations for timelines and decision-makers to involve. How does my customer’s market impact my strategy?

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Customer Engagement Strategies for Millennials

LeadBoxer

It turns out that more and more Millennials are making key B2B buying decisions. In fact, a 2018 survey showed that 13% of Millennials are decision-makers in B2B purchasing. The same survey showed that 28% of them help to influence purchasing decisions within their organizations. Understand the Modern B2B Buyer Journey.

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To Grow Your Business, Invest in CRM Software First for a Great Customer Experience

SugarCRM

CRM helps businesses manage and improve lead conversion, customer relationships, and customer service. It is also critical in onboarding customers and fulfilling their needs. Exceptional Customer Experience Delivered via the Best CRM Creates Customers for Life. It helps the sales team work efficiently.

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5 Benefits of Lead Management Software for Your Business

SugarCRM

And yet, in one survey, almost 60% of business decision-makers pointed to lead generation as a top challenge. Someone who signs up for a webinar to find out more about project management is a lead for a project management software vendor. Once the lead makes a purchase, they become a new customer or client.