Emissary
JANUARY 5, 2022
For backend IT technology providers, the post-pandemic economy has opened up opportunities in the P&C insurance vertical market. Many companies are planning technical initiatives to improve their customer service, claims operations, and data management. Examine Drivers That Move Insurance Companies to Buy IT Solutions.
Gong.io
JULY 11, 2022
When you book a demo with one of the team, you’re speaking with an insides sales representative. An outside sales rep at an insurance agency might travel to meet clients in their homes to discuss their needs, present insurance packages, and sign deals. Now, let’s get into the demo. CSMs (Customer Success Managers).
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BrainShark
NOVEMBER 9, 2022
They are usually shorter sessions (often called microlearning) used for a quick refresher on a topic like company policy, product info, or best practices, or a short demo of a specific task, like how to use a feature in an application the organization uses. Here’s one example from Allurion, a global healthcare company.
SugarCRM
MARCH 30, 2021
With statistics like these, it’s easy to understand why the growth of CRM has exploded among businesses in all types of industries —in particular, manufacturing, finance, insurance, and staffing/recruiting. Check out our case studies to read about the successes we’ve had with other companies and then contact us to request a demo.
Pipeliner
MAY 19, 2021
But, by providing listicles outlining the pros and cons of top programs, they can save their customer service team time, help prospective students to choose the best school for their needs, and earn a strong reputation in the education field. Create informative content your sales team can give to customers.
SugarCRM
MARCH 7, 2023
Ensuring continuous improvement of their services and establishing a growth culture within the organization while meeting consumer needs and stakeholder demands was no longer possible while juggling between Excel sheets and fragmented internal systems. Doing so helped the company achieve higher engagement within their teams.
Lessonly
SEPTEMBER 8, 2021
Call centers are the new empathy channel, requiring customer service reps to handle more complex and emotionally charged customers than ever before. Nowhere else is that more true than in the financial services industry, where reps are fielding sensitive questions and delicately balanced situations. Don’t believe us?
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