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A Guide to Building a Referral Network for Your SMB

Act!

Different types of referral networks The goal of a referral network is to bring in new clients by encouraging your current clients , employees, vendors, and other partners to spread the word. On the other hand, excellent customer service has prompted 82 percent of consumers to recommend a business. A CRM platform like Act!

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SaaS Sales 101: Your Guide to The Perfect SaaS Sales Strategy

Sales Hacker

Depending on your sales model, connection could mean organically attracting a prospect to your website, or reaching out to them with an email or automated chat message on your website with a tool like Intercom. If customers contact you through your website, be sure to respond quickly — research from Xant.ai 7 Key SaaS Sales Metrics.

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How Sugar Solves your IT Department’s Biggest CRM Challenges

SugarCRM

While sales and customer service teams live inside the CRM on a daily basis, it’s the IT department that is responsible for executing a successful deployment plan, and for the vital function of integrating the CRM with other tools like email and your ERP.

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Social Selling and Big Data at the Upcoming Sales & Marketing 2.0 Conference #S20C

SBI

Sales, Marketing, and Customer Service: Alignment Strategies. Your Crystal Ball: What This Year’s Sales Incentives Tell You about 2013. Author, Nancy Nardin is the foremost expert in sales productivity tools. Follow Nancy on Twitter @sellingtools or subscribe to her Tool Talk blog. COMMON THEMES.

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Sales Contests: Building a Culture of High Performance

Your Sales Management Guru

In many cases I have seen great sales contest ideas poorly executed, it is critical you think through what your objectives are and what you want the results to be and then CLEARLY write down the objectives, rules and incentives. Improving customer service. Periodically survey your entire customer base.

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31+ Must-Have Tools to Automate Lead Generation

Sales Hacker

With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. Automated lead generation is about using tools which are powered by AI and machine learning to create lead generation systems across all your inbound and outbound channels. PPC marketing tools.

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The Ultimate Guide to Channel Sales

Hubspot Sales

Even if you hire the most focused people, invest in tools that boost their efficiency, and remove all distractions, there’s a limited number of selling hours in the day. Rapid testing: Channel partners let you experiment with new customer bases, products, packages, promotions, and/or marketing campaigns in a low-stakes environment.