Remove Customer Service Remove Loyalty Remove Sales Goal Remove Training
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Having a Bad Day, Just Get Over It – Part 1

Increase Sales

Yesterday I had the worst first time customer service experience ever. Did not say hello, good morning or the usual customer service pleasantries. Having worked in corporate America for nearly 30 years and being trained to always deliver exceptional customer service, I was quite appalled by this behavior.

Banking 144
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Do This Before Setting Sales Goals

Engage Selling

By now, either you’re making steady progress towards your sales goals for 2017, or you may have already forgotten about the goals … Read More » We are now in the second quarter of the year! Didn’t we just ring in the new year?

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Taking Care of Your Sales Team: Managing the Great Resignation

Crunchbase

New employees need training and, above all, support. Attrition disproportionally affects sales organizations. If you lead a sales team, you should worry about attrition even more. It’s demoralizing for sales teams when they splinter. It also gives them the tools they need to create a more rewarding customer experience.

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How to Build an Effective Sales Training Program

Highspot

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Why Sales Training Programs Fail Most organizations use some type of LMS for onboarding new hires or retraining current staff.

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How to Build an Effective Sales Training Program

Highspot

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Why Sales Training Programs Fail Most organizations use some type of LMS for onboarding new hires or retraining current staff.

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The Top 6 Reasons Your Company Needs Sales Management Coaching

Crunchbase

Add in an emphasis on skills improvement through ongoing coaching, and you’ll see how a sales coach can positively impact a company’s bottom line. A good coach knows how to communicate, motivate and personalize each sales associate’s training, so the sales team repeatedly delivers results. What does a sales coach do?

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The ultimate guide to sales development

Close.io

Inbound sales development representatives. Sales development managers. Director of sales & business development. Hiring sales development specialists. Sales development training: Build the skills of your team. Sales development analytics and goals. What to track. How to track it.