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How to Build an Effective Sales Training Program

Highspot

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Why Sales Training Programs Fail Most organizations use some type of LMS for onboarding new hires or retraining current staff.

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How to Build an Effective Sales Training Program

Highspot

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Why Sales Training Programs Fail Most organizations use some type of LMS for onboarding new hires or retraining current staff.

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Do This Before Setting Sales Goals

Engage Selling

By now, either you’re making steady progress towards your sales goals for 2017, or you may have already forgotten about the goals … Read More » We are now in the second quarter of the year! Didn’t we just ring in the new year?

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Having a Bad Day, Just Get Over It – Part 1

Increase Sales

Yesterday I had the worst first time customer service experience ever. Did not say hello, good morning or the usual customer service pleasantries. Having worked in corporate America for nearly 30 years and being trained to always deliver exceptional customer service, I was quite appalled by this behavior.

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How to Create a Structured and Scalable Sales Process

Highspot

A sales process is a structured set of steps that guides salespeople through the sales cycle. This roadmap helps sales teams approach each opportunity consistently and enhances the likelihood of achieving sales goals. It’s repeatable, constantly adapting to new customers and evolving needs.

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The Top 6 Reasons Your Company Needs Sales Management Coaching

Crunchbase

Add in an emphasis on skills improvement through ongoing coaching, and you’ll see how a sales coach can positively impact a company’s bottom line. A good coach knows how to communicate, motivate and personalize each sales associate’s training, so the sales team repeatedly delivers results. What does a sales coach do?

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15 Essential Sales Performance Metrics

Highspot

On the other hand, sales performance metrics assess the quality and efficiency behind those numbers, providing deeper insights into the sales process. Why Analyze Your Sales Performance? Analyzing and comparing sales performance with the expected customer service standards allows you to pinpoint areas that need enhancement.