The Future of Customer Service Is Bright: Why Customer Service Enablement Is Game-Changing
Lessonly
MARCH 18, 2020
Case in point, do any of these situations resonate with your customer service experiences? You received the wrong color rug from an online retailer, so you email their help desk to figure out where to send back the old one and how to get the correct one. These types of customer service experiences are all common.
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