article thumbnail

The Future of Customer Service Is Bright: Why Customer Service Enablement Is Game-Changing

Lessonly

Case in point, do any of these situations resonate with your customer service experiences? You received the wrong color rug from an online retailer, so you email their help desk to figure out where to send back the old one and how to get the correct one. These types of customer service experiences are all common.

article thumbnail

3 Tiers of Customer Value in the Product Management Maturity Model

Product Management University

It begs the question, how are you going to help customers eliminate their silos if your product teams are working in silos of their own? For example, consider the workflows that cross marketing, sales and finance, or customer service, shipping and billing, or IT, human resources and all departments.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Leadership and Coaching

Pipeliner

For over two decades Scott Greenberg has energized audiences with his presentations and workshops on leadership and coaching skills as well as mindset. He was an owner of two Edible Arrangement franchises in Los Angeles for ten years and won “Best Customer Service” and “Manager of the Year” out of more than 1000 locations worldwide.

article thumbnail

Adopting artificial intelligence in your sales process

PandaDoc

For example, fashion retailers can accurately predict the demand for winter coats. Run workshops or surveys to understand the daily challenges of your team members. ” An online retailer has noticed a plateau in sales despite increasing website traffic. Start by conducting a thorough audit of your sales process.

article thumbnail

Focus on the Most Fascinating Thing | Sales Motivation and Sales.

The Sales Hunter

Retail Sales Trends. After two weeks on the job, I went to a party where three separate people asked me questions about office buildings, retailers and condominium construction. As a professional speaker, Jeff Beals delivers energetic and humorous keynote speeches and workshops to audiences worldwide. customer service.

article thumbnail

Who is Your Lexus? | Sales Motivation and Sales Training

The Sales Hunter

Retail Sales Trends. I love to brag about companies that are passionate about giving great service. They know that customer service is not a department; it’s an attitude. Customer Service: Is Low Price Really Best? customer service. customer service. Negotiation. Networking.

article thumbnail

Stage Fright: Don't Let It Kill Your Presentation | Sales Motivation.

The Sales Hunter

Retail Sales Trends. She is CEO of BRODY Professional Development, a business communication and presentation skills company that offers tailored training programs, workshops, keynote presentations, and executive coaching. customer service. Selling a Price Increase. Purchasing Departments and Buyers. Negotiation.