A Sales Guy
DECEMBER 13, 2012
What I haven’t talked a lot about is protecting the base or preventing churn. Churn is becoming increasingly important. I saw this post on churn by Kissmetrics the other day and was considering responding to it, but as I read it again, there is NOTHING I could add. When customers leave it’s painful and expensive.
Alice Heiman
DECEMBER 13, 2022
12:39] I would describe churn as the devil. [14:16] He spent twenty years selling and leading a sales force in the highly commoditized industry of staffing before becoming a writer and publishing daily at thesalesblog.com since 2009. [10:03] The best salespeople create more value in a conversation than others. [10:52]
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The Pipeline
MARCH 18, 2011
December 2009. November 2009. October 2009. September 2009. August 2009. April 2009. March 2009. February 2009. January 2009. August 2010. April 2010. March 2010. February 2010. January 2010. December 2008. November 2008. October 2008. September 2008. August 2008. It’s all silly.
Babette Ten Haken
DECEMBER 28, 2017
When I started this blog in 2009, I focused on the thorny issues involved with communicating across the sales-engineering interface®. The strategy and execution focus less on churn rates and more on cross-functional collaboration than status quo business models currently allow. Let’s face it.
Apptivo
NOVEMBER 17, 2021
Founded in 2009, Apptivo is a cloud suite of business management applications launched with the purpose of providing affordable and easy-to-use solutions for businesses of all sizes. The end motive of having a customer relationship management system is to increase sales, improve the retention rate, and decrease customer churn.
Sales Hacker
JUNE 5, 2018
In 2009, I headed out to do my MBA. Those customers tend to have higher churn rates. More than growing logos, how do we mitigate churn and ensure a strong growth from the install base. I started my career in investment banking, covering media and tech companies. theladders.com was my first foray into tech—I absolutely loved it.
Hubspot Sales
MARCH 4, 2019
Even though I didn't act or sound like the typical HubSpot salesperson in 2009, the management team thought I was smart, coachable, and could add value. Root this training in real data and results, keeping an eye on churn, retention, and customer success. Most importantly, they knew I was committed to learning.
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