2014 Customer Service Software Training 
Sales and Marketing Management
JUNE 1, 2018
“Whether it’s this year, 10 years from now or 100 years from now, a marketer’s success or failure will come down to one crucial skill: the ability to be an engaging and persuasive storyteller,” stated Amit Bivas, head of marketing at Optimove, makers of software that collects data to enhance customer relationships.
Sales Training Connection
DECEMBER 12, 2014
They expect sales reps to provide new ideas, imagination, and insights to: manufacture products more quickly, improve product quality, shorten order times, or improve the customer service experience. If you found this post helpful, you might want to join the conversation and subscribe to the Sales Training Connection.
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Crunchbase
JULY 2, 2020
If you’re going to work with a third party though, understand that training is important. Self-service has long been found to have a high impact on customer satisfaction. The reason may be that self-service empowers customers and eliminates the time and effort required of working with a sales team.
LeadFuze
DECEMBER 31, 2021
Sales representatives will know a lot about their industry by the time they’re done with training. Risk of poor customer experience due to many handoffs.Additional costs from specialization. It’s hard to provide a great customer experience when there are so many people involved in the process. POD Modeling.
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Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.
Tony Hughes
FEBRUARY 28, 2018
The ATSB (Australian Transport Safety Bureau) published their final report in June 2013, and Air Crash Investigations released their documentary in February 2014. On top of this, Qantas invests heavily in training and every captain is checked-out seven times a year. The QF32 incident occurred in November 4th, 2010.
Tenfold
OCTOBER 10, 2017
Back in 2014, gamification as a strategy for improving sales productivity was the trend – not that it was a new breakthrough idea then. In fact, Badgeville, one of today’s leading enterprise gamification software companies, started operating in 2010. It was able to raise $15 million in venture capital funding within its first year.
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