2019 Channels Inside Sales Study 
SalesforLife
JULY 28, 2019
Honestly, it’s crazy to think that in 2019 and going into the 2020s, some companies aren’t thinking holistically as a selling unit about how to target key accounts , geographic territories, or verticals. Here’s a basic framework for our case study format that you can start with. Account executives (your quarterbacks).
SBI
JUNE 25, 2020
For companies’ sales and marketing teams, this could mean changing messaging, altering their inside sales strategy, or re-thinking the kinds of businesses they’re targeting. We achieve this by making it easy for marketers and enablers to develop and deploy content to field sales teams quickly – wherever, whenever.
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Hubspot Sales
MARCH 21, 2018
Inside vs. Outside Sales. Inside sales reps often sell remotely, from an office base, while outside sales reps travel, brokering face-to-face deals. 47% of all salespeople work in inside sales, with 53% representing outside sales. Outside or inside sales? It’s all sales.
Miller Heiman Group
MAY 14, 2020
We looked at the entire service experience—including awareness, purchase and adoption—in our Customer Experience Best Practices Study to discover the key differentiators between companies that have raised their customer satisfaction (CSAT) score and those whose CSAT remained steady or declined.
Miller Heiman Group
JULY 11, 2019
In this, the first of a three-part series exploring the top 12 sales practices from of “All That Glitters Is Not Gold: 2019 World-Class Sales Practices Study, ” conducted by CSO Insights, we’ll take a closer look at the first element of this triad: how sellers can build a world-class customer experience for their buyers that keeps them coming back.
SBI
NOVEMBER 14, 2019
NANCY: HOW SHOULD COMPANIES DECIDE WHICH APPROACHES TO SALES TRANSFORMATION ARE RIGHT FOR THEM? VLAD: Recent studies show that businesses are actually doing a pretty good job in setting up their sales processes in the right way. Customers are being educated with a lot of content and guided through communication channels.
Hubspot Sales
FEBRUARY 8, 2023
Interacting with humans intelligently.The Need for Artificial Intelligence in Sales The Need for Artificial Intelligence in Sales An estimated 33% of an inside sales rep’s time is spent actively selling. Artificial intelligence presents a compelling opportunity to improve this stat and level up your sales operation.
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