Remove 2020 Remove CRM Remove Customer Service Remove SugarCRM
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The 5 Best Mobile CRM Solutions for 2020

Hubspot Sales

That trend — coupled with the fact that a CRM has pretty much transitioned from a "nice-to-have" to a "need-to-have" for most businesses — highlights the need for resources that allow a company's employees to access its CRM data and general functions anywhere, anytime. That's where mobile CRM solutions come into play.

CRM 101
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Year in Review: Sugar’s Top 20 Blog Posts to Kick Off 2020

SugarCRM

We launched several new products, announced exciting acquisitions and introduced the world to a whole new suite of solutions to help companies succeed at marketing, selling and customer service. And so, without further ado, here’s a recap of the top 20 posts to help you get ready for what’s to come in 2020.

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Enabling Sales Force Automation in Gartner Magic Quadrant

SugarCRM

SugarCRM named a Sales Force Automation Visionary by Gartner for 8th Straight Year. Last week Gartner released its 2020 edition of the Magic Quadrant for Sales Force Automation , and once again Sugar was named to the Visionary quadrant. Get Gartner’s 2020 Magic Quadrant for Sales Force Automation.

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4 Ways CRM Software Is Helping Manufacturers Create Operational Resilience

SugarCRM

While some of the key challenges for manufacturers today certainly existed before 2020, the pandemic ended up exacerbating some of those global supply-chain issues, shining a light on operational vulnerabilities and ultimately serving as a catalyst for change. The COVID-19 crisis has altered how, when, and where we shop and buy.

CRM 26
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Five Tools You Need to Boost Sales with Sugar

SugarCRM

Document automation is enabling modern teams to step away from the manual labor of writing documents and leaving more time for sales, customer service, or marketing. With Business Intelligence, your CRM can be a powerhouse of relevant and easily readable information. Document Automation. Business Analytics.

Tools 39
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SugarConnected 2021: Forget Busy Work. Let the Platform Do the Work!

SugarCRM

In 2020, like so many others, we pivoted our annual customer event series, SugarConnected, to a digital format. We delved into all the changes SugarCRM went through in the last 12 months for our team, customers, and product portfolio. . ” Brant M, Client Services Manager, Terradatum.

CRM 29
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Why Customer Experience Is the New Customer Service

SugarCRM

First, we’ll want an understanding of what exactly customer experience is and how it’s different from the concept of customer service that it has largely replaced. Customer Experience: The Key to Success in the New Marketplace. Delivering Superb Customer Experiences Beyond 2020.