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Angry customer? Why that’s actually good news for you

Selling Essentials RapidLearning Center

The researchers surveyed 198 buyers to explore what happens when customers get angry, and found something surprising and potentially very useful for sales and customer service professionals: Customers will let you know they’re angry when they “believe they can potentially alter and/or seek a remedy for a negative event.”

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45 Top YouTube Channels for Marketing Professionals

Zoominfo

The concept of using a search engine to learn about a certain topic or find an answer to a question isn’t new. Whether you’re an absolute beginner to search engine optimization or an industry leader, you’ll find helpful tutorials on keyword research, link building, content marketing, technical SEO, and much more. Search Engine Journal.

Channels 220
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45 Top YouTube Channels for Marketing Professionals

Zoominfo

The concept of using a search engine to learn about a certain topic or find an answer to a question isn’t new. Whether you’re an absolute beginner to search engine optimization or an industry leader, you’ll find helpful tutorials on keyword research, link building, content marketing, technical SEO, and much more. Go take a look!

Channels 100
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3 Strategies to remain On Track yet go Off the Beaten Path

Babette Ten Haken

journals and newsletters from professional disciplines outside of our own? Ask colleagues to recommend the newsletters and journals that they read. The second personal development strategy: READ stuff which makes us uncomfortable. Consider the health of our Inboxes. Are these full of orders from others? I offer 16 Industry 4.0

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Walk the Flight Line: Get Dirty With Your Troops | Sales Motivation.

The Sales Hunter

I was up at the crack of dawn and didn’t stop for twelve hours — fueling jets, inspecting engines, and inventorying aircraft parts. Knowing that our contribution is valued gives us fuel to crank our engines to afterburner when the heat is on and the missiles of business and life come zinging our way. customer service.

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Who Are The “Sales Influencers” In Your Company?

Partners in Excellence

We already know how sales and marketing are “sales” or “customer” influencers–sure we can always argue they need to get better, but I don’t think anyone would argue this. The entire organization needs to be customer influencers, everyone has a role. Gradually a perception and reputation is built.

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Where Executives Think AI Has a Practical Place in Their Businesses

SugarCRM

(Editor’s Note, this post originally appeared in the Silicon Valley Business Journal , and was syndicated in 42 Biz Journal publications across the country). The group also rated customer service chatbots only as “somewhat helpful.”.

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